I have a client computer that is having issues with Windows updates. It is a Windows 10 pro OS, Dell Optiplex 9020 with i5 processor. It is joined to a domain and they use static ip's. this issue is the same while in the office as well in my home office with Wi-Fi and a DHCP obtained IP. When I started with it yesterday, it was on version 1709/build 16299.547. I was able to get it to version 1803/17134.320 after running the reset windows update tool but am receiving update errors after that completed.
Error:
We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet.
I have tried running:
DISM.exe /online /cleanup-image /restorehealth and then sfc /scannow in powershell and in cmc with admin rights.
I have tried running Windows update troubleshooter which has sometimes not found any issues and sometimes referenced rebuild Windows Update database.
After several commands:
net stop bits
net stop wuauserv
Clear Software Distribution folder etc
I was able to go from 1709 to 1803 but after the required reboot, I went back to the original message.
Thanks for any insights.
Error:
We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet.
I have tried running:
DISM.exe /online /cleanup-image /restorehealth and then sfc /scannow in powershell and in cmc with admin rights.
I have tried running Windows update troubleshooter which has sometimes not found any issues and sometimes referenced rebuild Windows Update database.
After several commands:
net stop bits
net stop wuauserv
Clear Software Distribution folder etc
I was able to go from 1709 to 1803 but after the required reboot, I went back to the original message.
Thanks for any insights.