Mfg HD test shows no bad sector?

[Galdorf]

I have a segate 500g ide drive newest version of seatools for dos self-bootable disk have run 4x did not trip smart.
Spnrite ran twice shows no bad sectors.

Hdd regen 1.61 scan shows a bad sector ran 3 times same results.
arconis clone software says there is a bad sector.
chkdsk /r says there is a bad sector.

Why does the software from mfg show no bad sectors as well as spnirite?
This really bothers me its like going to the doctors office seeing 2 doctors one says your dying the other says your not.

You would think the software from mfg would give the most accurate reading when it does not.

That is why im trying to find software that is professional and gives an accurate reading.


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[TimeCode]

I don't know what to tell you but I am very interested in the results of your test.

 

[iptech]

I have a segate 500g ide drive newest version of seatools for dos self-bootable disk have run 4x did not trip smart.
Spnrite ran twice shows no bad sectors.

Hdd regen 1.61 scan shows a bad sector ran 3 times same results.
arconis clone software says there is a bad sector.
chkdsk /r says there is a bad sector.

Why does the software from mfg show no bad sectors as well as spnirite?
This really bothers me its like going to the doctors office seeing 2 doctors one says your dying the other says your not.

You would think the software from mfg would give the most accurate reading when it does not.

That is why im trying to find software that is professional and gives an accurate reading.


​

I had a similar situation with a customer's nearly new laptop a couple of years back. The manufacturer (HP) refused to acknowledge a warranty claim because the drive manufacturer's software (Seagate Seatools) gave a 0x0 no fault code, although IBM/Hitachi DFT and chkdsk both reported bad sectors.

The symptoms were the laptop had very slow disk access and the customer agreed for me to fit a new hard disk drive and he would pay the bill as the laptop was important for his business presentations. After the system's performance noticeably improved after fitting the new hard disk the customer was able to reclaim most of the cost from the laptop reseller "as a gesture of goodwill".

I guess it's down to the tolerances that are accommodated in the software, but IMHO it's not acceptable if this allows for a significant degradation in the disk's performance and more worryingly the increased risk of total data loss.

 

[Galdorf]

From all the tests i can see that not to trust mfg drive scan tools or spinrite seems hdd regen 1.61 hd scan is very accurate.

What i would like to know is why mfg scan program seatools 2008 says there are no errors as well as spinrite on diff settings.

The drive does have 1 bad sector and hdd regen can't fix it, so it goes back to seagate.

 

[iptech]

I have a lot of respect for Steve Gibson in the work he has done for network security, but I first used Spinrite nine years ago and didn't find it much help then and that's when a typical hard disk was just 3gb. For software that takes so long to run it was frequently inconclusive and thrashing a failing hard drive doesn't seem like a good idea. Before you do anything of a suspect hard drive you should at first make an image of it if there's any likelihood you'll later need to read or recover any data off of it.

If you reasonably suspect a hard drive is failing then you'll be doing yourself no favours in trying to rejuvenate it, the relatively low cost of a new drive far outweighs the subsequent loss of data and/or your reputation should that disk fail completely.

 

[purple_minion]

From all the tests i can see that not to trust mfg drive scan tools or spinrite seems hdd regen 1.61 hd scan is very accurate.

What i would like to know is why mfg scan program seatools 2008 says there are no errors as well as spinrite on diff settings.

The drive does have 1 bad sector and hdd regen can't fix it, so it goes back to seagate.

My guess is what was said about warranty claims. The less you do for drives that haven't absolutely failed the better for your bottom line. I have sent in drives to seagate before, and they haven't hassled me about not failing their test. This is also why I test my drives with MULTIPLE tests, much like going to the doctor and one says you're dying, and one says you're not. Better get a third or fourth opinion... or take the safest option when things are that valuable.

 

[Galdorf]

I always make a backup/image of drive if it's important to the customer, i have seen drives die after running tests.

Im going to look into professional data recover gear , there are a few out there one is compass but seems to be buggy atm.