Ideas on more 'value added' services?

[Xander]

I've been working hard on my eHousecall autoit script over the last couple of weeks. Now that I've decided to offer a quarterly package and have had several purchases, I really want to automate this as much as I can. The plan is to connect (LMIfree or ScreenConnect), start up the script and just double-check the screen on occasion.
The script is set to churn out a little report window as it goes and, when done, text my phone to notify me and then to email me that list.

The package is basic maintenance; a "cyber-housecleaner" (no repairs).
Maybe I should give it a face:

"Moll e-Maid"? Yes, I know it's "Rosie"

Disk() -- CrystalDisk & HDTune & a command-line SMART
HP() -- if the HP's "PC doctor" is found, run it.
Cleanup() -- runs Gould's Cleanup and PureRa
CCleaner() -- /autorun. Might add in Reg
Winupdate() -- check Windows updates
AV() -- runs their AV scan
TDSS() -- DLs, runs, saves log and parses it for issues
SAS() -- DLs and runs portable or starts up an installed version
Hitman() -- DLs, runs quick scan, does not autoclose if something found
;mbam() -- not incorporated yet and probably overkill
NonWindows() -- updating using Filehippo's checker; considering Ninite but I only want software that's installed updated, nothing added.
Defrag() -- defraggler doing a "/qd 10%" and then specifically on Programs and Windows directories.

Any other little bonus services that I could throw in? Remember, this is remote so dusting is not so likely. The main idea would be to be add another checkmark or two to the list.
In all, it's a great deal for them and I don't want to add anything significant but I'm open to ideas. "Mints on the pillow" stuff.

As a bonus to the annual package, I'm probably going to throw in setting it up so if they get HDisk errors, they get an email from Tasks (Vista/7)

 

[iisjman07]

Sounds pretty comprehensive, as long as these functions work then I can't really think of anything to add. So does this script exist yet or is this planning?

 

[Xander]

It's pretty much done.

I'm fine tuning it by testing it via remote connections to machines on my workbench. Once I'm satisfied that it's working for remote calls, I'm going to adjust the script specifically for workbench use (primarily more network vs. internet usage).

 

[Slaters Kustum Machines]

I also use CCleaner and Cleanup on Tune Ups and Optimizations, however I run CCleaner before Cleanup as Cleanup can take a long time to run on the first run on a particular machine. I find that CCleaner cleans up most junk pretty quickly then Cleanup takes much less time to run. This won't make much difference on computers on a maintenance plan that are cleaned regularly, like I said just the first time, but it could save you up to 30 minutes or so if the computer is in bad shape.

 

[Xander]

Funny you should say that -- I shuffled them around last night and bumped ccleaner up to the top. Mind you, it was to get the /Registry clean done first and leave as much automated parts for the last.

So far:

Edit: basically, everything after its attempt to start an AV scan is fully automated.

Got called out to an ATM repair and, the above finished while I was out. Got a text notification and an email of the text in that screen. A few more test runs and I think it'll be good to put out the door.
(For those wondering, I'm not thinking about distributing this. Among other reasons, it currently downloads files off my dropbox if a regular download fails)

 

[kevinjhaag]

Looks like it could be a good tool. What do you use for it to send a text to you? Just curious.

 

[Xander]

AutoIt has its own _INetSmtpMail command where you have to specify the sender/receiver/SMTP/etc. Since I don't use my ISP's email, I made a dummy address for this to send from and it's non-secure smtp settings.
As for the text part of it, most cell phones actually have an email address. My carrier gives me ##########@txt.bell.ca and I just send the email to that address with the info in the Subject.

 

[Slaters Kustum Machines]

I really like what you have. I noticed that you don't get a message for Defragging program files. Not sure if you planned it that way, but I saw it on your list of what it does. If nothing else it shows your customers they are getting what they paid for by having more items on the list. Not that it doesn't already show that.

 

[Xander]

Hmmm, you're right. It is in the script to print but, since I'm taking the GUI part out of the help files. It took me a full day to realize that, if I clicked in it, and typed, it would enter text; it's "notepady". That omitted line might have been around the time I left today and I may have clicked somewhere and interfered with it.

If I can figure out the GUI enough to make it pure report (and not Notepady), I'll move to that.

As far all the details, that's kind of where I'm going with it. (And the whole point of this thread) I'm going to work on the assumption that they might be sitting nearby watching and I want them to see that I'm covering a lot of bases. I just thought of adding a little note in the text saying something like, "Up to this point, Prompt Care has been involved but the next several steps are slower and automated. Don't worry if things look quiet for a while."

I also thought of a little "plus" I could add for myself where, at the end, if the window has been moved to the top of the screen (Y<10), then to have it shutdown automatically when done.

 

[PaulRome]

You have covered alot. Congrats on the fine work done on your script. What about maybe adding StartUpLite.

Best of luck

 

[Xander]

You have covered alot. Congrats on the fine work done on your script. What about maybe adding StartUpLite.

Best of luck

Actually..... that's not bad. To catch the stuff that they've installed since last maintenance... I LIKE IT. Thanks.

Edit: And... added.