Gaining Admin access to M365 via Godaddy

[Velvis]

Does anyone have any experience with regaining access to the admin account of M365 purchased through GoDaddy? I don't know too many specifics but the sysadmin has been fired and the company has no access to the admin side of things.

Who from the company would be the one to contact GoDaddy and be able to straighten it out?

(I am only involved as one of my clients does work for this company, so he called me to see what their options are.)

 

[HCHTech]

Perhaps the person who pays the bill...

 

[Velvis]

Perhaps the person who pays the bill...

I'd assume it's just an accounts payable person.

 

[nlinecomputers]

GoDaddy - Regain access to my domain or my GoDaddy account

If you can no longer access the email address associated with your account, submit your ID via secure form to regain access to your domain or account.

www.godaddy.com

 

[Velvis]

GoDaddy - Regain access to my domain or my GoDaddy account

If you can no longer access the email address associated with your account, submit your ID via secure form to regain access to your domain or account.

www.godaddy.com

Thank you.
However it looks like the domain is registered through Perfect Privacy, LLC so I don't know how to prove to GoDaddy that the owner of the company is the owner of the domain.

 

[nlinecomputers]

The link I senT is both for the domain and your GoDaddy account. You have to have an account with them in order to have M365 though them.