Alienware laptops

BO Terry

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Hello,

What are your thoughts on Alienware laptops vs Dell (probably Latitude)? I have only worked with Alienware desktops so want to get an idea on the reliability of the brand in that platform before investigating further. The client uses AutoCAD plus basic Microsoft Office tools and is converting over from Apple.
 
Alienware was designed for gamers who need high end graphics as well as processing speed. They use top shelf components and are reliable but your client will pay a premium over Dell business class machines for those graphics.
 
Personally I think they went down hill since getting bought by Dell.



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I've had mid range Dells, they were okay but can hardly compared to my Alien. I love the build quality of Alienwares. The Dells felt better than some of the lower end Lenovo's
Personally I think they went down hill since getting bought by Dell.



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I can't compare, but my Alien is such a fine machine, built like a tank.
 
AutoCad....and coming from Apple...make a good showing with a proper professional graphics grade laptop, if Dell...their Precision models. Or Lenovo Thinkpad P Series. They're "certified"...meaning, components, drivers...all gone through vigorous testing for maximum performance and stability/compatibility with professional graphics software.

https://knowledge.autodesk.com/certified-graphics-hardware

"ISV Certified" is a stamp you want to see on the computers you purchase for this task.
https://www.dell.com/learn/lt/en/ltpad1/campaigns/precision-cad-ec
 
Personally I think they went down hill since getting bought by Dell.



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I just worked on an Alienware desktop. The thing was 4 months old (bought refurbished so it only had a 3 month warranty). The motherboard died and since it was so new, no replacement boards were available. I even checked with Dell and the part was back-ordered. Unfortunately the case had a proprietary power header so there was no way to replace the board with anything other than the original board. The case didn't have a punch out for the I/O shield either so even if the power header hadn't been proprietary he would have been screwed. The power supply was also custom with custom connections. We ended up having to replace the motherboard, power supply, and case. The cost was approaching $700 so he just traded it in for one of my ready-made custom built systems. He kept is original graphics card and that was it. I used the processor (7th generation i7) and RAM (32gb DDR4) in a Lenovo system that I got in. It originally came with a 7th gen i3 and 4GB of RAM and I upgraded the processor and memory and sold it for another $1,000. It all worked out in the end, but my client ended up spending way more than he should have to in order to fix the problem. I hate Alienwares.
 
Alienware was designed for gamers

This is pretty much what I told her when she first mentioned Dell. After initially working with my contact at Dell, he said the same thing, including paying a premium to buy the Alienware comparable. Precision is what she went with in the end.
 
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