Just FYI, the Netflix thing is because of DRM and Netflix.. not because of Linux.. and it has been rectified:
http://www.pcworld.com/article/2824623/ubuntu-linux-gets-netflix-without-weird-workarounds.html
I don't see Linux as the "hobbyist OS" - quite to the contrary, it is the Professional's OS. Much like you wouldn't expect a home user to setup a server, I don't expect to see Linux setup by a novice user. Ubuntu is an attempt to appeal to novice users.
I know we're far from "bashing", but for lack of a better word, Android is Linux, Apple's iOS is Linux - or to be more correct they are all based on BSD Unix with modified code and kernels. So to say "Linux" isn't easy to use is debatable seeing as many people use Linux everyday without even knowing or questioning that fact.
Now the reason I say Linux is the Professional's OS is because pretty much all serious networking devices use Linux, Sun Microsystems - now Oracle is BSD/Linux based, etc etc.. I doubt you can go a day without being affected by Linux in some way. It's far from Hobbyist, albeit, hobbyists find a home with it because of its open source and wide feature set.
Linux is about choice, like the video says. If you haven't found the right distro for YOU, then you shouldn't blame the whole of Linux.. you should blame the distro attempt to find something else that works for you.
On another note, I have been off and on with Linux since the mid 90's... so I may be more knowledgeable of Linux than some, but not many. I have not had significant problems with finding answers and rarely do I have to post my own questions it's just a matter of Googling.
As far as "snobbish elitist" OS trolls... well, I'm pretty sure Windows and iOS/OS(x) users make up a larger portion of that seeing just the conversations on this board.
