Reset Toshiba Portege R830 BIOS password

[Rigo]

Hi folks,
Hoping someone has able to get around this snag before and could help.
Model number is: PT321A-01K00201.
Broken power button, got a new one from EMPR, install new button. On startup I get hit with Password:_
Client has never setup one so I assume it's one of those Toshiba automatic over-reach.
Tried disconnecting CMOS battery and all power overnight, no help .
There could apparently be some default manufacturer code if anyone knows one please .

 

[NviGate Systems]

You have to be a Toshiba ASP in order to get access to reset codes. Some codes may be on various sites, but newer models use a challenge system where an ASP submits a password reset.

Older models do have a reset pad, where you short a specific pad on the board (usually under memory).

 

[Rigo]

Thanks NviGate,
I couldn't see anything around the memory area that would look like the shorting pads mentioned in some of the topics found on forums.
The laptop is about 8-years old ~ part of older models?

 

[Markverhyden]

Thanks NviGate,
I couldn't see anything around the memory area that would look like the shorting pads mentioned in some of the topics found on forums.
The laptop is about 8-years old ~ part of older models?

Even though it's 8 years old by that time most of the OEM's had made mods to prevent those physical work arounds. Especially business class models like Portege.

 

[Rigo]

Looks like I'll have to check pricing from Toshiba and let customer make a decision on this.