Problems with windows 10 and hp touch screens

Galdorf

Well-Known Member
Reaction score
501
Location
Ontario, Canada
I have quite a few customers that have all in-one HP touch screen pc's problem is every one that has upgraded to windows 10 the touch screen does not work right any full screen apps or browser closes all the time has anyone found a solution tried re-calibration it still seems to randomly click far right corner.
 

Yes, assume. In my case, no other effort yielded progress on the symptom. Having eliminated all other possibilities within the bounds of reasonableness, I was left with the conclusion that there was not a serviceable touchscreen driver available for Windows 10. This assumption was further substantiated by a return to normal functionality after the rollback. You can only spend so much time on stuff like this...which leads to unsatisfying results sometimes.
 
  • Like
Reactions: GTP
Yes, assume. In my case, no other effort yielded progress on the symptom. Having eliminated all other possibilities within the bounds of reasonableness, I was left with the conclusion that there was not a serviceable touchscreen driver available for Windows 10. This assumption was further substantiated by a return to normal functionality after the rollback. You can only spend so much time on stuff like this...which leads to unsatisfying results sometimes.
I'm sorry, didn't mean to make it sound this way. I really should have said that we all think that the manufacturers are going to provide us with the proper software to fix something that the O/S has f***ed up.

Good old Mickeyshaft - they sure know how to "fix things their way!" Too bad they can't fix their "hole-filled" software before they roll out another upgrade(?) first.
 
I'm sorry, didn't mean to make it sound this way. I really should have said that we all think that the manufacturers are going to provide us with the proper software to fix something that the O/S has f***ed up.

Good old Mickeyshaft - they sure know how to "fix things their way!" Too bad they can't fix their "hole-filled" software before they roll out another upgrade(?) first.

No worries. I'm not necessarily quick to side with HP on this, though. Just like when Vista came out and it required that most manufacturers of PCs and peripherals write new drivers. They had a couple of years to do it - was it Microsoft's fault that HP (for example) only had a beta driver for their new Officejet when Vista hit the shelves (despite the big VISTA-READY banner on the outside of the box)? Maybe, maybe not...we don't really have enough details to point the finger of blame. In all likelihood, there was blame with both parties, but to the end user, it didn't matter - their new printer didn't 100% work with their new computer.

I'll bet the same situation is on the table with the Windows 10 upgrade debacle. No doubt Microsoft tried to head this stuff off at the pass by providing a bazillion more drivers than it did with Vista, but they couldn't have got 'em all. In my limited experience, it's the oddball stuff that seems to be behind most of the upgrade problems: touchscreens, fingerprint readers, custom keyboards, etc. I could be wrong, but that makes sense to me.
 
Back
Top