Strange Issue on Start Menu with Search

[JoelM]

I have a computer that is having some issues in Windows. I've fixed almost all of them. I have run DSIM & SFC. I have also done a repair install. I am left however with one thing that is not working correctly. When you either type in the search box or click on the windows icon and do a search from there you do not get a response in the right hand window.
For example: type cmd in the search box and the right hand side is blank. You don't get the typical items such as open & run as administrator. I have rebuild the search index and this has not changed the behavior.
Any ideas?

 

[britechguy]

There are so many possible options (and you've covered a number of them) that it's hard to advise.

I think this Perplexity.ai response gives some good pointers of stuff that "fills in some blanks" you may not have tried.

https://www.perplexity.ai/search/windows-search-not-showing-res-4qDG6chOTEe4.DJ37q85MA

 

[callthatgirl]

Did you add any not so usual software? I have a client who had his tech install software that searched oddly called 'lookeen' or something like that. Hijacked the windows search.

 

[JoelM]

I don't see any strange software on the customer's computer. Think I'm striking out on fixing it. Not worth wiping the machine and reloading it for a minor issue like this.

 

[callthatgirl]

If my search didn't work I would, I use it all day long lol.