Rob de Vries
New Member
- Reaction score
- 0
- Location
- Pretoria South Africa
Hi Everyone
Looking for a bit of help. One of our customers recently upgraded from office 2003 to 2016 (on a windows 10 machine...) Since the install they havent been able to open any documents that are stored on MAP drive on thier "server" (i use this term lightly). Excel and word pop up with Cannot open file, file is corrupt. If i copy any of the files to the local desktop the files open without a problem. i wasnt able to get into much troubleshooting as they closed up shop 10min after calling me for support. Any suggestions on what i can look at when i get access to thier PC again?
Thanks
Looking for a bit of help. One of our customers recently upgraded from office 2003 to 2016 (on a windows 10 machine...) Since the install they havent been able to open any documents that are stored on MAP drive on thier "server" (i use this term lightly). Excel and word pop up with Cannot open file, file is corrupt. If i copy any of the files to the local desktop the files open without a problem. i wasnt able to get into much troubleshooting as they closed up shop 10min after calling me for support. Any suggestions on what i can look at when i get access to thier PC again?
Thanks