What do you charge for data recovery?

[Encrypted Existence]

Hello all. I currently use a combination of acronis backup/recovery 11 and r-studio to recover data. My price for data recovery is $75. (I will burn up to 3 DVDs. If there is more than 3 DVDs worth of data to be recovered then the customer has to provide an external drive.) I understand that in different areas/regions different rates apply. I would still like to know what you charge for data recovery. I feel that my price is too low and I am considering raising it at the turn of the new year. Thanks.

 

[Larry Sabo]

Logical Data Recovery
• Recover deleted files, e-mails, pictures, music, documents, etc. from a healthy hard drive or flash (thumb) drive $50
• Recover files, e-mails, pictures, music, documents, etc. from an unbootable but substantially readable hard drive $50
• Recover lost or corrupted data (bad sectors, MFT corrupted, drive reformatted or Windows re-installed over data.) $150
- If no data is recovered. No charge

Edit: I should have added, I'm a home-based business and have virtually no overhead to cover, so can afford to have lower rates than storefronts do.

 

[Encrypted Existence]

Logical Data Recovery
• Recover deleted files, e-mails, pictures, music, documents, etc. from a healthy hard drive or flash (thumb) drive $50
• Recover files, e-mails, pictures, music, documents, etc. from an unbootable but substantially readable hard drive $50
• Recover lost or corrupted data (bad sectors, MFT corrupted, drive reformatted or Windows re-installed over data.) $150
- If no data is recovered. No charge

Thank you. This is exactly what I was looking for.

 

[tempusfugit]

Double what Larry charges. Pretty much exactly.

 

[houstonpcrepair]

Wow you guys are cheap. I get $300 for data recovery easily. You have to think, most of the time when a customer researches data recovery, they will get a company that offers clean room services for $2000. So when I quote $300 they are happy. If the drive has to be clean room recovered its $2000. Don't under sale your services guys. However, I understand it depends on your market. $300 for data recovery and a data backup subscription is a easy sale.

 

[Slaters Kustum Machines]

Backup per instance

$1 per GB up to 50 GB's $.25 per additional GB
$1 Minimum




Data Recovery
Simple $59.95 / Advanced 299.95 (in shop only)
Simple being under 30 mins. Generally an accidentally deleted file that hasn't been overwritten. Advanced is unreadable or corrupt hard drive. (No physical damage)

 

[houstonpcrepair]

@adam_chevyss- I agree, my $300 cost is for non bootable drives.

 

[mason]

i would never do no fix no fee on data recovery

some times data recovery can take up to a few days and if its using up your time, electric and your workbench or tech pc then you must charge something. even if it is just a bench fee of $20

We charge £20 min labour for all jobs. so no matter what happens we get £20 because most jobs we can spend from 30mins to 5 hours and if its still not fixed we should get paid for that time.

In other lines of jobs this happens so i think it should happen in our line of business.

is this just me or do others feel the same?

 

[Slaters Kustum Machines]

i would never do no fix no fee on data recovery

some times data recovery can take up to a few days and if its using up your time, electric and your workbench or tech pc then you must charge something. even if it is just a bench fee of $20

We charge £20 min labour for all jobs. so no matter what happens we get £20 because most jobs we can spend from 30mins to 5 hours and if its still not fixed we should get paid for that time.

In other lines of jobs this happens so i think it should happen in our line of business.

is this just me or do others feel the same?

My $300 data recovery for unreadable drives is if any data is recovered, not only if all data is recovered for this reason.

 

[mason]

Logical Data Recovery
• Recover deleted files, e-mails, pictures, music, documents, etc. from a healthy hard drive or flash (thumb) drive $50
• Recover files, e-mails, pictures, music, documents, etc. from an unbootable but substantially readable hard drive $50
• Recover lost or corrupted data (bad sectors, MFT corrupted, drive reformatted or Windows re-installed over data.) $150
- If no data is recovered. No charge

Edit: I should have added, I'm a home-based business and have virtually no overhead to cover, so can afford to have lower rates than storefronts do.

sorry adam i was talking about the above. the part about if no data is recovered = no charge. i couldn't do that because of time and money spent trying to get the data. I understand you can't and shouldn't rip people off but you also never work for free.

 

[Larry Sabo]

The "no data, no charge" is a pretty standard offering around here. My data recovery rates are very low, especially compared to Staples or "Professional" data recovery shops, but it's still tough getting recovery business from residential customers at prices over $150. I don't serve businesses.

Unbootable drives that just require mounting in linux to recover perfectly readable user data are easy money. No need to charge $300 for a 30 minute job. My motto is I'm honest, reasonable and fair.

Edit: "No data" means what it says; in other words, if some useful data is recovered, the recovery charge applies. If absolutely no useful data is recovered, no charge.