Weird Network Issue

JDuncan

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Navy guy had a problem with his laptop. He could not connect to the net using a network cord. The weird thing was That when i set internet to share from my Mac, through the NIC it would work for him. But if i plugged the cord directly in it would not work. Any Idea's?
 
C'mon now - 15 years of paid tech experience - tell us what you've done so far to troubleshoot a connectivity issue and we may be able to make suggestions on what you've missed.

And maybe a few more details on the laptop involved wouldn't hurt either.

Help us to make this something other than a "Connectivity 101" thread.
 
Its been awhile....

Acer Laptop. Windows vista.

I Updated drivers, used every tool i could find to check on it, uninstalled all firewall/anti-virus. When that did not work we Formatted the Laptop, Clean install using the recovery Drive. Updated windows, Updated Drivers, Tried older Drivers, Tried Beta drivers.

If i connect to wifi on my mac book pro, share to Ethernet, then plug it in to his it works. I tried it straight to the modem, Router, and took it home to my place to try it. Also tried it with 3 different NIC Cords.

We tried hard... He can not go online on the boat with out a NIC.... no wifi allowed there.
 
So let's see if I understand this correctly. A laptop can not connect to a router or modem with a Cat 5 cable but it can connect to the Internet via the NIC in you MacBook Pro if you share that connection?

Can the laptop connect wirelessly to the Internet?
 
DNS?

Does it get an IP address from the modem?

Can you paste the entire ipconfig /all

?

^ This plus: (and minus the modem, its the router that gives addresses! :D)

Can you ping loopback successfully?

if your IP addy lines up with network, can you ping gateway? if yes, how about dns server? if yes, how about google.com? If no, why not? usually network settings...

If you set static info, does it work?

What made you connect to your mac in the first place? I dont know alot about mac connection sharing, but in windows it aint a good way to test nothin! PITA to set up sometimes, doesn't always work right, other limitations, so its not something i would ever have thought about unless someone said "hey it works like this!" in which case i would want to know what settings got borked by them doin that....

This is all Network+/networking 101. Give us this info/try this stuff at minimum, maybe we can help...
 
All of the above, plus:

- Try disabling IP6 for the NIC. Does this change anything?
- What security software is installed? Uninstalling McAfee and AVG solves a surprising number of connectivity problems.
 
Sorry i have not been on my comp to bounce info back. I no longer have Access to the computer to post stuff. I have disabled IP6, it gives a 169 addy. No Security Software. It was a fresh install of windows.

Yes, it worked from Mac to Laptop, but not from router to laptop. It can connect wirelessly... but the client needs it to be via Cat5 when on the navy boat.

Network+ is my next course to take :/
 
try out Rizone's cintrep (complete internet repair) it will reset a number of internet configurations from NIC to internet explorer to hosts file including dns dump, as donne wonders for me in similar cases, just google it it's a freeware
 
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