Toshiba Satellite - no audio

[MobileTechie]

I've a tosh satellite L350D in with no sound

It's been reset to factory settings to drivers should be OK. The s/w mixer's "lights" show sound as working but no sound is heard through the speakers or headphones.

I've opened it and checked all cables and all are seated fine.

No sound from linux or windows boot disks either so not a Windows problem.

 

[coffee]

I've a tosh satellite L350D in with no sound

It's been reset to factory settings to drivers should be OK. The s/w mixer's "lights" show sound as working but no sound is heard through the speakers or headphones.

I've opened it and checked all cables and all are seated fine.

No sound from linux or windows boot disks either so not a Windows problem.

Boot from your linux cd and type in: aplay -L and copy to text file and post it.

Also in linux type in dmesg and look for any sound device init errors - this could lead to a hardware issue.

Most likely sounds like a mixer issue. The sound chips do not normally go bad from my experience.

coffee

 

[Markverhyden]

Did you make sure the volume control knob was not turned down?

 

[zimtech]

History?

If you tried all the stuff so far, can you get a history on the machine?
Was this the reason it was serviced? When did it last work?

 

[dombooth]

Did you make sure the volume control knob was not turned down?

This.

Gets me every time!!

Dom

 

[tek9]

Check the BIOS to see if there's an option to turn off the internal speaker. I just had this issue with a Toshiba Satellite where after a repair the touchpad wouldn't work. Checked everything, reseated cables etc. Turns out the internal pointing device was set to off in the BIOS.

 

[johnrobert]

I had a similar problem
spent $12 on a USB sound adapter since it was an older laptop

 

[Larry Sabo]

Does it play through headphones? A shorted headphone jack will cut out the speakers.

 

[NYJimbo]

Did you make sure the volume control knob was not turned down?

I remember doing a Toshiba motherboard replacement a year or so ago and the first thing the customer did when picking up is try to turn the little volume wheel on the front of the unit. It was stiff and appeared to have been crushed slightly when they packaged it for shipment. I was watching her do it and realized something was wrong.

It was the VERY FIRST THING the customer touched and it was the only thing wrong with the motherboard. I tried to get the customer to work around it but she said she plays full screen games and that volume wheel was critical. So I had to take the good one off the bad board and solder it on the new board, including the whole strip down and rebuild.

Very few laptop makers have volume wheels, Toshiba and some Dells, not sure who else.