Thoughts on my website?

16bwhitt

Well-Known Member
Reaction score
251
Hi guys,

So I recently redid my website. I certainly do not have a design sense, so I am curious as to what you all think of it, and what I could improve upon. Thanks, I appreciate it!

My website is https://clikitnow.com
 
Hi guys,

So I recently redid my website. I certainly do not have a design sense, so I am curious as to what you all think of it, and what I could improve upon. Thanks, I appreciate it!

My website is https://clikitnow.com
Check your spelling: "Developent " and "expereince" jumped out right away which means there will be more.

It's a bog standard Wordpress site which means it looks ok, it meets all the criteria for a "modern" web site, for better or for worse, probably worse. I hate the whole "let's force the user to scroll past the *huge* pointless picture at the top before we impart any meaningful information" approach. I had to scout around for the phone number, eventually found it. You need to find a way to make the phone number much bigger.
 
Pretty good, with a few small changes.

Under "Need Support?", The Download Teamviewer button is as big as the Contact Tech Support one. I can see people clicking the TeamviewerQS one and going "Now what?". You want them to call you first, and THEN you can direct them to Teamviewer. Id make it a small button at the bottom or something.

On the support page: "Please create a ticket below to get your problem resolved!"
While it obviously goes to a ticketing system, I dont like the wording. It sounds like: "Here, take a ticket, your a number, not a person".

There are also 3 forms on the contact page, a normal Wordpress contact form, a login form and a ticket form. You generally want ONE call to action, a simple contact form is best. Also have the phone number on the simple form since their email may be whats wrong and its the only way for you to return the message.

eCommerce store setups on these types of sites generally dont work. Either the customer is confident enough to buy that sort of stuff on Amazon, or they arent and they need you to sell it to them. It just adds more confusion on what you want them to do.
 
As Bryce mentioned above, the Teamviewer button gives no instructions on what it's for.
From a customer point of view I would click on it thinking it was going to solve my problems.
Sadly, with no further instruction I would just leave.
 
Typical wordpress theme. Colours don't even match your theme with your logo. Do you have any branding colour? Stick with it. blue and red. Where does this green highlight come from ? lol. it's good. but needs some work. why are all the links going back to the main page?
 
Got a few spacing issues, like the Contact Us hitting the line above it, and the Submit button hitting the very bottom of the page.

Your time till first byte is bad too, its currently at a 4 second wait before the server sends me anything.

You also have a few seriously uncompressed images. One of the town images is displaying at 300x200-ish. But the image size is a whopping 5501x3672 pixels. The other town image is 2048x1536.
You need to resize them to the size they are displaying at.

These two are the culprits: https://clikitnow.com/wp-content/uploads/2017/02/Uptown-Station-5.jpg
https://clikitnow.com/wp-content/uploads/2017/02/Pontiac_IL_Livingston_County_Courthouse5.jpg
 
Back
Top