the sign of good clients

Kitten Kong

Kitten Kong

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the sign of good clients.

walk in the door.

hi nige, we knew you were coming today.

we know you don't drink tea or coffee.

we know your on slimming world. here's a diet coke for you.

I sent one of the girls out this morning when you said you would be here today.

talk about me being thankful.

it' not every day there's threads about good clients.

how about posting some of your favourite ones?
 
I have a customer who I see once a month to just do a basic checkup for. MAV/ temp files etc./
updates/ as she is unable to remember how to do it herself no matter how many times I tried
to teach her.
She always has toll house chocolate chip cookies for me and always gives me a twenty dollar
tip over what I charge her!
 
I've got one customer that will make me dinner and expect me to sit down and eat it with her husband and her. Then write me a check on the spot when it's time to leave. (I always discount the time spent schmoozing!) And this isn't family or friends. She was just another request for support to the company I used to work for. After I left that company she kept calling me directly for continued help.
 
I have one, my best client who owns a catering business.

The person who always answers the phone is either himself or his wife who are both owners. They both are pretty tech-clueless so just leave me to it. I show up, they stop what they're doing to let me in to the locked office (no unauthorized employees accessing any PC or equipment, nice!) And just walk away to do their own work while I do mine.

Always happy to see me, just a generally pleasant attitude even in stressful times (the wife just had a heart transplant!). They always offer food, it's a catering place after all and always cut a check before I leave. Recently set up their home office and was just as pleasant to work there. Great people.
 
Got one customer who always buys lunch when I'm around. And they know the best place for sandwiches, also known as subs around here.
 
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Markverhyden said:
Got one customer who always buys lunch when I'm around. And they know the best place for sandwiches, also known as subs around here.
Click to expand...
I have a client that owns/runs several Subway Franchises. (Got 2 of their Macbooks on the bench right now that wont update to High Sierra :().
Whenever I go to one of their franchises they never offer a free sub...ever!
So they don't get any concessions from me either!
 
I can't really think of a client that I think of as my favorite. They're ALL pretty much good clients. If they're not, they're fired. I've had clients offer me food and such before, but I find that kind of creepy and politely decline every time. I have one client that owns a butcher shop. He wanted to give me this huge piece of...meat. I almost vomited at the sight of it. I'm not a vegetarian by any means, but I've never been able to prepare raw meat. It just grosses me out too much.
 
sapphirescales said:
I've had clients offer me food and such before, but I find that kind of creepy
Click to expand...
Curious as to how it's creepy? Do you think they are going to poison/drug you?
sapphirescales said:
huge piece of...meat. I almost vomited at the sight of it. I'm not a vegetarian by any means, but I've never been able to prepare raw meat. It just grosses me out too much.
Click to expand...
Like you can't pop open a pack of hamburger or pull out a steak? Or are you talking about butchering an animal? I don't know if I could handle butchering an animal but I have no problem with packages of meat from the store.

I usually decline when someone wants to offer me something. I'll take a drink every now and then. Sometimes you are thirsty you know. This one guy offered me his daughter for marriage but I turned that down.........just kidding.
 
I have one client that offers me a huge glass of wine every visit. He and his wife are Hungarian (my family heritage), so it's natural to do this. It pretty much ends the productive part of my day. :)
 
I actually have lunch with staff at client offices on an occasional basis, but it's always what I call "drug rep food." Specialist practices in neurology and cardiology seem to have drug reps bringing in lunches all the time, general practice/family medicine not so much. The only oncology practice we're working with at this point actually has a policy against it.
 
I think over the past 6+ years I have only ate once from a client. Doing some AD migration at a casino. I think they fed me twice that day. I was there from 3 AM to 10 PM on day 2. Day 1 was only 3 AM to 10AM. I think if I ever have a call like that again I will go home after the 3AM-10AM and not finish out the workday to 5:30PM.

Now on the other hand we have a client in a small small town that is a burger place. I pretty much stop there and buy a burger every time I'm there for a call for them or someone else in town.
 
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