IMO...."verification" steps would be a burden to the site overall. Forum staff would have to invest much more time going through the steps of admitting new members.
The community here self polices quite a bit....new members that are not techs are usually sniffed out and something is said. The new member is shunned in some way.
But I don't think "is he/she a real tech, or an end user" was the cause of the antagonistic new member that caused the tension which produced this thread. It was more the attitude of that new member. I believe they were a legit tech in some form.
There is mention of proof of ownership of the business. In the forum rules, it mentions that the site is for computer technicians. I think the forum should stay open to technicians..even if they don't own the biz. IMO it really depletes the pool of resources and knowledge if the forum or any sub parts are really limited to owners only. The issue stems around personality of the member...and that personality could be in any type of member..biz owner, tech, or...poser.
Getting a "fiesty" thread that lasts a day or two or three isn't always bad. It will happens around forums everywhere. But ya know one thing about it? It generates traffic. And traffic is good for a forum..specifically for the forum owner(s).
From a management point of view...it's the behavior of a member over a long period of time that should count. Occasionally someone will get their panties in a bind over something, we're all human. But if it's consistently day after day...then perhaps something needs to be addressed, and their value to the forum overall needs to be examined.
The person that caused this thread....they were a fresh sign up, basically came in with guns blazing, and several members that are quick to say something did so. As the thread went on...we also saw something I mentioned....I mentioned "the forum self polices"....we saw a few more members jump in and help defend the other members that got in the scrap earlier.
Yeah some mild verbal attacks happened...some mud slinging...some mild name calling....we're all adults here, we should be able to handle that without losing sleep.
Cliff notes....tension happens, it didn't get that bad, we should realize it will pass...and we should realize it will happen again. It didn't get all THAT bad.....just some chest thumping and ruffled feathers.