Staples Easytech prices

Staples Tune-Up

I have a buddy who works at Staples. He did a "tune-up" to a PC according to company policy. Directly after the tune-up he called me in to fix some other issues he could not solve. I was appalled at what they do for a tune-up. Basically Staples did a Disk Cleanup and Disk Defrag. The system was not scanned for viruses/malware, hard drive was not scanned for integrity, additional temp files were not cleared, Windows updates not run and the PC was not cleared of dust. There are a host of other things my company does during a tune-up that Staples would not even consider. I guess my definition of a tune-up and Staples is a bit different Also, the Staples in my home town does not supply their tech people with high speed Internet. Therefore, they will not spend too much time looking for fixes, updates and patches on the Internet as it is painfully slow. My friend said that corporate was not willing to spend the money for the luxury of high-speed Internet.
 
I have a buddy who works at Staples. He did a "tune-up" to a PC according to company policy. Directly after the tune-up he called me in to fix some other issues he could not solve. I was appalled at what they do for a tune-up. Basically Staples did a Disk Cleanup and Disk Defrag. The system was not scanned for viruses/malware, hard drive was not scanned for integrity, additional temp files were not cleared, Windows updates not run and the PC was not cleared of dust. There are a host of other things my company does during a tune-up that Staples would not even consider. I guess my definition of a tune-up and Staples is a bit different Also, the Staples in my home town does not supply their tech people with high speed Internet. Therefore, they will not spend too much time looking for fixes, updates and patches on the Internet as it is painfully slow. My friend said that corporate was not willing to spend the money for the luxury of high-speed Internet.

It's a free service, what did you expect? :)
 
Yep

I will attest to the fact that the tech program at Staples is under supported. The max speed I have gotten downloading say a driver from HP's web site is 50k/sec. It's pretty terrible.

Upper management demands big numbers and results but are afraid they might lose money if they really commit to the program.
 
Bad Staples

A guy I know who worked for Staples says they had to put viruses on computers they worked on so that the customer would come back. Maybe that's why they can offer such a cheap price? Install a virus and then they'll have to come back and pay the $130 fee to have it removed :eek:
 
A guy I know who worked for Staples says they had to put viruses on computers they worked on so that the customer would come back. Maybe that's why they can offer such a cheap price? Install a virus and then they'll have to come back and pay the $130 fee to have it removed :eek:

I would change your friend. That is libel.
 
A guy I know who worked for Staples says they had to put viruses on computers they worked on so that the customer would come back. Maybe that's why they can offer such a cheap price? Install a virus and then they'll have to come back and pay the $130 fee to have it removed :eek:

I'm thinking the guy you know may not have been telling you the truth. However, I'm getting the feeling this may be something you might do :D
 
Back
Top