SAGE 50 2017 Crashes

[Mainstay]

New W7 Pro, fresh install, ESET A/V, SAGE 50 2017 (Canadian Edition, but not the issue, I think)....

On install, the system works 100%. I can launch, I can open sample files, I can open real company files... no problem.

Then I activate the product (it activates)... and that's it. No more SAGE 50.

The following errors occur:

Log Name: Application
Source: Application Error
Date: 12/14/2016 9:27:10 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: CG-4952401.
Description:
Faulting application name: Sage50Accounting.exe, version: 24.0.0.1, time stamp: 0x57a984d7
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23569, time stamp: 0x57f7bc1f
Exception code: 0xe0434352
Fault offset: 0x0000c54f
Faulting process id: 0x198c
Faulting application start time: 0x01d25693e1faa283
Faulting application path: C:\Program Files (x86)\Sage 50 Accountant Edition Version 2017\Sage50Accounting.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 200fd95d-c287-11e6-b4a9-38d547b429f3
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-12-15T05:27:10.000000000Z" />
<EventRecordID>6437</EventRecordID>
<Channel>Application</Channel>
<Computer>CG-4952401</Computer>
<Security />
</System>
<EventData>
<Data>Sage50Accounting.exe</Data>
<Data>24.0.0.1</Data>
<Data>57a984d7</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7601.23569</Data>
<Data>57f7bc1f</Data>
<Data>e0434352</Data>
<Data>0000c54f</Data>
<Data>198c</Data>
<Data>01d25693e1faa283</Data>
<Data>C:\Program Files (x86)\Sage 50 Accountant Edition Version 2017\Sage50Accounting.exe</Data>
<Data>C:\Windows\syswow64\KERNELBASE.dll</Data>
<Data>200fd95d-c287-11e6-b4a9-38d547b429f3</Data>
</EventData>
</Event>

and

Log Name: Application
Source: .NET Runtime
Date: 12/14/2016 9:27:10 PM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: CG-4952401
Description:
Application: Sage50Accounting.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at Simply.Domain.Utility.RegisterData.ReadSimBusKeyFile(System.String)
at Simply.Domain.Utility.RegisterData.ReadSimAcctData(Boolean)
at Simply.Domain.Utility.RegisterData.ReadSimAcctData()
at Simply.Domain.Factories.SalesCodeVersionFactory..ctor()
at Simply.Domain.Factories.SalesCodeVersionFactory+NormalVersion..ctor()
at Simply.Domain.Factories.SalesCodeVersionFactory+AEBuild..ctor()
at Simply.Domain.Factories.SalesCodeVersionFactory+NormalVersion.CreateNormalVersion()
at Simply.Domain.Factories.SalesCodeVersionFactory.CreateSalesCodeVersion()
at Simply.Domain.Factories.SalesCodeVersionFactory.get_Instance()
at Simply.UI.Start.SplashScreenUI..ctor()
at Simply.UI.Start.SplashScreenUI.DisplaySplashScreen()
at <Module>.DisplaySplashScreen()

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-12-15T05:27:10.000000000Z" />
<EventRecordID>6436</EventRecordID>
<Channel>Application</Channel>
<Computer>CG-4952401</Computer>
<Security />
</System>
<EventData>
<Data>Application: Sage50Accounting.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at Simply.Domain.Utility.RegisterData.ReadSimBusKeyFile(System.String)
at Simply.Domain.Utility.RegisterData.ReadSimAcctData(Boolean)
at Simply.Domain.Utility.RegisterData.ReadSimAcctData()
at Simply.Domain.Factories.SalesCodeVersionFactory..ctor()
at Simply.Domain.Factories.SalesCodeVersionFactory+NormalVersion..ctor()
at Simply.Domain.Factories.SalesCodeVersionFactory+AEBuild..ctor()
at Simply.Domain.Factories.SalesCodeVersionFactory+NormalVersion.CreateNormalVersion()
at Simply.Domain.Factories.SalesCodeVersionFactory.CreateSalesCodeVersion()
at Simply.Domain.Factories.SalesCodeVersionFactory.get_Instance()
at Simply.UI.Start.SplashScreenUI..ctor()
at Simply.UI.Start.SplashScreenUI.DisplaySplashScreen()
at &lt;Module&gt;.DisplaySplashScreen()
</Data>
</EventData>
</Event>

I have reproduced the error (on the same machine) by fully uninstalling SAGE, the ODBC drivers, C++ 2015, and then going through a clean install again. Works great, so long as I don't activate it.

I am clueless on this one (and it is day 2).

Any thoughts?

All are greatly appreciated.

--Matthew

 

[freedomit]

Have you tried run as admin?

 

[PBComputer]

Try white listing all of Sage and it's processes

 

[Mainstay]

OK - apparently there is a direct conflict with 2017.1 and Windows 7. SAGE pulled it off their website last night.