livpie
Member
- Reaction score
- 8
- Location
- Northeast Ohio
I have a customer who went to Staples with a flash drive to get some copies made. Upon giving them her flash drive, the person from Staples managed to somehow delete all of the files from her flash drive. Based on what she has told me, I think the person extacted all the files to the local machine.
She is not local right now and I am unable to go to the store to help resolve the issue. So, I have been working remotely to recover the files. I believe I have been able to recover most of the files, but the problem is that all of the Excel files appear to be corrupt.
Does anyone know of a way to alleviate this problem? I have tried a couple of the programs that claim to repair corrupted files and a few other solutions I have found online with no luck.
Any help would be greatly appreciated.
Thanks!
Tom
She is not local right now and I am unable to go to the store to help resolve the issue. So, I have been working remotely to recover the files. I believe I have been able to recover most of the files, but the problem is that all of the Excel files appear to be corrupt.
Does anyone know of a way to alleviate this problem? I have tried a couple of the programs that claim to repair corrupted files and a few other solutions I have found online with no luck.
Any help would be greatly appreciated.
Thanks!
Tom