Msn help pleeeeeze

[chinablue32uk]

I got a message a few weeks ago from a trusted friend on msn iot had a link which I foolishly click o, and since then whenever i sign into msn my Pc just keeps shutting down by itself not unlike the sasser worm I have run norton 3 or 4 times and have found nothing, I have also installed and run Uniblue reg cleaner, and also a msn virus removal tool I got from here and that found nothing , any help would be deeply appreciated thanks in advance

 

[Checkmate]

Try these... then dump your norton's

http://housecall.trendmicro.com/?WT.mc_id=2008HP_TRC_HouseCall

http://www.eset.com/onlinescan/

http://usa.kaspersky.com/products_services/free-virus-scanner.php

 

[chinablue32uk]

Thanks

I have ran all the online scanners and they found nothing I have used Norton for many years and dont understand why people keep rubbishing it I have never had any problems at all I am presently using 360 I hope someone can help me with this problem it has to be something to do with msn

 

[Checkmate]

Cause the system to crash again, then open event viewer. Find the error, and paste that on here.

 

[chinablue32uk]

waited all day

Well ive waited all day and its just done it this is the last error in the event viewer

Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 30/08/2008
Time: 17:39:46
User: N/A
Computer: N-AAE69E49F9434
Description:
Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC. Reference error message: The referenced assembly is not installed on your system.
.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

 

[ootuoyetahi]

Download Microsoft Visual C++ 2005 Redistributable Package (x86)

http://www.microsoft.com/downloads/details.aspx?FamilyID=32bc1bee-a3f9-4c13-9c99-220b62a191ee&DisplayLang=en

Although you wont be prompted to restart, you need to reboot after you install it.

 

[chinablue32uk]

Thanks very much I downloaded it and thought my problems were ove then after about 2 hours booof it shut down and restarted again grrrr.
this is the latest reports from event viewer
Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 31/08/2008
Time: 09:52:58
User: N/A
Computer: N-AAE69E49F9434
Description:
The Messenger Sharing Folders USN Journal Reader service service entered the running state.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


2 Event Type: Information
Event Source: ESENT
Event Category: General
Event ID: 101
Date: 31/08/2008
Time: 09:53:04
User: N/A
Computer: N-AAE69E49F9434
Description:
MsnMsgr (1204) The database engine stopped.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

 

[ootuoyetahi]

What OS are you running?

 

[chinablue32uk]

Hello I am using XP pro

 

[bmetman]

I found these reg fixes to clear out your messenger settings. You can try it if you feel comfortable doing so.

http://messenger.jonathankay.com/downloads/remove_msgrsettings.reg

http://messenger.jonathankay.com/downloads/remove_wlmpolicies.reg

 

[chinablue32uk]

Thanks but what do i do with them

 

[bmetman]

Unfortunately, You probably should seek the help of a local technician. Performing tasks like these w/ no familiarity can cause great harm to your pc. Sorry I could not help you but like I said your best bet would be the services of one of your local techs.

 

[chinablue32uk]

thanks

Thank you for all the help still trying to solve this

 

[killergamer]

have you thought of getting rid of msn then reinstalling?? Or doing a restore? also make sure you have no files left from the guy that sent the link to you.. and if you don't get it soon you should probably take it in and get it looked at.
I really hope you get it working

 

[ootuoyetahi]

Thanks very much I downloaded it and thought my problems were ove then after about 2 hours booof it shut down and restarted again grrrr.
this is the latest reports from event viewer
Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 31/08/2008
Time: 09:52:58
User: N/A
Computer: N-AAE69E49F9434
Description:
The Messenger Sharing Folders USN Journal Reader service service entered the running state.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


2 Event Type: Information
Event Source: ESENT
Event Category: General
Event ID: 101
Date: 31/08/2008
Time: 09:53:04
User: N/A
Computer: N-AAE69E49F9434
Description:
MsnMsgr (1204) The database engine stopped.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Shut down Messenger entirely by clicking on its icon and choosing Exit. Next, press the Start button, type cmd
and hit enter. Then type the following:
sc stop usnjsvc

and hit Enter.

Next click Start again and type:
%appdata%\..\local\Microsoft\Messenger
and hit enter.

Double click the folder corresponding to your e-mail address, then within that folder, drag
the ObjectStore folder to the desktop. Then click Back within that window to get back to the
Messenger folder, and delete all folders and files there. Leave this folder open.

Next, restart Messenger (the service we stopped earlier will restart on its own). After you
complete signing in again, the necessary folders will be recreated. Double-click on the
e-mail corresponding to your e-mail address, and then drag the ObjectStore folder back from
your Desktop into that folder (when prompted, merge the two ObjectStores, you can just move
and replace overtop).

Now try Sharing Folders again.

 

[chinablue32uk]

Yes I tries reinstalling but as I dont know what was sent to me now i cant uninstall it. I have used ccleaner and an msn virus removing tool and that seemed to work for a while but back it came, so now I have emailed all my contacts and advised them to run both of these tools so hopefully we are gettin close to getting rid of it lol any other adxice greatly appreciated

 

[ootuoyetahi]

Yes I tries reinstalling but as I dont know what was sent to me now i cant uninstall it. I have used ccleaner and an msn virus removing tool and that seemed to work for a while but back it came, so now I have emailed all my contacts and advised them to run both of these tools so hopefully we are gettin close to getting rid of it lol any other adxice greatly appreciated

did you do what i suggested above?

 

[Pc Fixed Right]

time is money, go to a local tech and save yourself a headache.

 

[chinablue32uk]

yes ootuoyetahi thanks very much for your time and effort on this i did what you suggested and up to now it seems to be cured im keeping my fingers crossed, i really appreciate your help on this Thanks again

 

[chinablue32uk]

Appoligies I did mean to thank everyone that has advised me so thanks all