MacBook Pro A1425 - new screen not snapping shut

[Rigo]

I've replaced the screen but the customer noticed that the screen is not snapping shut as the original used to.
The magnets of the new screen appear to be not as strong as the original when testing with a blade.
The seller reckons that the problem may be due more to the screen not being properly aligned.
I've tried numerous times but still can't get it to do it.
Laying flat, no problem. The screen separates from the rest of the laptop when resting on the hinges edge.

 

[Fred Claus]

What about the hinges. Do they feel like they are correctly aligned when you close the screen all the way?

 

[frase]

I decline repairing Apple screens, or anything touch as well; too much for little.
If you cannot repair it in the end, I would recommend biting the bullet and referring it to a 3rd party, one whom specialises in Apple - ie an Apple Store.

What I could recommend though -

1. Check for Loose Screws: Ensure that all the screws used to secure the screen are tightened properly. There may be screws around the edges of the screen, in the hinges, or on the bezel. Loose screws can prevent the screen from closing properly.
   
   
2. Examine the Hinges: Make sure that the hinges are aligned correctly and not damaged. If the hinges are bent or misaligned, it can cause problems with closing the screen. replace if they are damaged.
   
   
3. Inspect the Bezel and Frame: Examine the bezel for any damage or warping. If the bezel is bent or damaged, it may prevent the screen from closing properly.
   
   
4. Check for Obstructions: Ensure there are no cables, wires, or other objects obstructing the panel.
   
   
5. Recheck the Screen Replacement: If you replaced the screen yourself, double-check that you installed it correctly. Ensure that all connectors are properly seated, and no cables are pinched or damaged during the replacement process.
   
   
6. Test the Magnetic Latch: Make sure that the magnets are properly aligned and functioning, replace if weakened.

 

[Rigo]

What about the hinges. Do they feel like they are correctly aligned when you close the screen all the way?

Yep, everything looks square and uniform. As far as I can estimate. How would you check that please?
The thing is it feels like the rubber ring around the screen is touching the palmrest at the hinges side. Unless it's something else.
The screen fully closes when laying flat, but springs ajar when lifted at an angle.
Not sure whether the weakness of the magnets on the screen could be the source of the trouble. The seller didn't comment on that aspect when I reported it.

 

[Rigo]

I decline repairing Apple screens, or anything touch as well; too much for little.
If you cannot repair it in the end, I would recommend biting the bullet and referring it to a 3rd party, one whom specialises in Apple - ie an Apple Store.

What I could recommend though -

1. Check for Loose Screws: Ensure that all the screws used to secure the screen are tightened properly. There may be screws around the edges of the screen, in the hinges, or on the bezel. Loose screws can prevent the screen from closing properly. - Done
   
   
2. Examine the Hinges: Make sure that the hinges are aligned correctly and not damaged. If the hinges are bent or misaligned, it can cause problems with closing the screen. replace if they are damaged. - they come prebuilt in the new assembly
   
   
3. Inspect the Bezel and Frame: Examine the bezel for any damage or warping. If the bezel is bent or damaged, it may prevent the screen from closing properly. - new complete assembly
   
   
4. Check for Obstructions: Ensure there are no cables, wires, or other objects obstructing the panel. - N/A
   
   
5. Recheck the Screen Replacement: If you replaced the screen yourself, double-check that you installed it correctly. Ensure that all connectors are properly seated, and no cables are pinched or damaged during the replacement process. - N/A
   
   
6. Test the Magnetic Latch: Make sure that the magnets are properly aligned and functioning, replace if weakened. - Can't disassemble a new complete assembly to check that.

 

[Markverhyden]

Was it the LCD or the entire top lid assembly?

 

[HCHTech]

The thing is it feels like the rubber ring around the screen is touching the palmrest at the hinges side.

From your description, this sounds like a good candidate. Is there any room for shims somewhere to raise the back end or otherwise reduce the pressure on that rubber ring on the bottom edge?

 

[trevm999]

I'm not surprised the seller asked about the display assembly alignment, that would be the most common cause of something like this, since when you do the install, after you attach the assembly you need to close it and align it so that the top and bottom are exactly flush with each other everywhere before you tighten. And make sure it stays that way while you tighten.

 

[timeshifter]

Is there any other damage to the machine? Maybe the problem you’re having is related to the original injury.

 

[overburnz]

@Rigo can you take a picture from the back? And another from the inside where the screws are tighten? Wich exact model is this?

 

[Rigo]

the entire top lid assembly

Entire top lid assembly indeed

 

[Rigo]

Is there any room for shims somewhere to raise the back end

As I never thought of that option I can't say. I'll have to ask the customer to return it so that I can check that possibility.
If I'd need to do that, that would indicate a discrepancy between the original and the replacement?

 

[Rigo]

you need to close it and align it so that the top and bottom are exactly flush with each other everywhere before you tighten

I did exactly that

 

[Rigo]

any other damage to the machine

No other damage, I vaguely remember the break of the screen was not due to a fall.

 

[Rigo]

@Rigo can you take a picture from the back? And another from the inside where the screws are tighten? Wich exact model is this?

I'll get the customer to return it for the pics.
MacBook Pro A1425 EMC 2672

 

[overburnz]

I'll get the customer to return it for the pics.
MacBook Pro A1425 EMC 2672

That’s a retina model, the screen is fairly easy to assemble and it should be sitting flush with the top case, make sure all the screws are firmly tight and the screen is aligned with the topcase, when assembling the screws, lay down the topcase on the work bench, insert the display and tighten the middle ones first, after that close the display and make sure it’s aligned, if so , insert the remaining 4 screws and it should be ok

 

[Rigo]

That’s a retina model, the screen is fairly easy to assemble and it should be sitting flush with the top case, make sure all the screws are firmly tight and the screen is aligned with the topcase, when assembling the screws, lay down the topcase on the work bench, insert the display and tighten the middle ones first, after that close the display and make sure it’s aligned, if so , insert the remaining 4 screws and it should be ok

After assembly, I squared the top and bottom, tightened first the middle screws, then alternatively one screw at a time left and right.
Immediately after securing the screws the lid seems to hold when the unit is resting on the hinges edges.
After opening it seems to lose the magnets grip and then springs ajar afterwards.
I've done a few MacBooks so far but haven't encountered this issue before.
Frustrating thing is I can't ascertain whether it stemming from the replacement unit or something I'm doing.

 

[overburnz]

After assembly, I squared the top and bottom, tightened first the middle screws, then alternatively one screw at a time left and right.
Immediately after securing the screws the lid seems to hold when the unit is resting on the hinges edges.
After opening it seems to lose the magnets grip and then springs ajar afterwards.
I've done a few MacBooks so far but haven't encountered this issue before.
Frustrating thing is I can't ascertain whether it stemming from the replacement unit or something I'm doing.

I am gonna say it is an issue with the replacement display, because the hinges are on the display, the topcase is just there to hold the display, try to see if the topcase has any damage on the corners or if it is bent.