Looking for backup solutions for in store customer backup

Benchtech

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Looking for a reliable customer backup machine. What are you all currently using as your backup centers? Hardware & software?

I can spend about $400
 
What is the use case? Best I can tell you want to create a backup of customer PCs as they come in? Do you want Image based or just file backup?

for 400-500 dollars you can get a 4bay synology NAS and a couple TBs worth of disk.

then you could just do a windows PE boot disk and use Imagex or Fabs.
 
I think backupper standard was free for business use if you read the license terms, at least a few months back. Maybe a nas and software to make an image. If you have an old pc, maybe grab 3-4 3tb drives and art up free nas. I have personally not tried this but might be worth a shot.
 
Most cases it's for customers that want a nuke and pave and want their files backed up and transferred once the N&P is done. Rarely do we have requests for an entire image.

I have setup and used FreeNAS but the setup is time consuming and can be a pain when NIXing privileges. I loved my 2 bay Synology and have looked for a good 4bay synology but have been unable to find one under $500.

I currently run a xpenology (synology clone) at home but would prefer true synology DSM.
 
FABS Auto Backup to a USB external drive. I back up all machines that get any kind of software repair because it's cheap insurance. When the machine goes out the door I change the folder date to today's date and delete after 15 days.
 
FABS Auto Backup to a USB external drive. I back up all machines that get any kind of software repair because it's cheap insurance. When the machine goes out the door I change the folder date to today's date and delete after 15 days.

This is basically what I do, external drives work fine. If I had a much higher volume I might switch to a file server, but the cost for building it seems to high since I already have the externals.
 
This is our setup/procedure.

HP Microserver with RAID 1. (Western Digital Red 3TB x two)
This is running OpenMediaVault which is a sort of FreeNAS system.
Six USB 3 hard drives, each with a different coloured sticker (dot) for identification.

First a complete Acronis or Macrium Reflect image is done to a USB 3 hard drive. Then the USB 3 drive gets plugged into our HP Microserver RAID1 storage and the image is copied. The image is now on three drives.

(If the customer's drive has bad sectors we use DDRescue to make an image.)

If the drive is good we then do a FABS backup to a different USB 3 drive. If unbootable, we use a WinPE disc with the FABS plugin.

We have also run a FABS backup on a mounted DDRescue image if the drive is bad. Now with FABS 5 we can mount the image and transfer straight from there. (ImDisk seems to work better than Osfmount for this.)

We have a different coloured self adhesive dot on each USB drive. We place matching coloured dots on the PC so we know exactly what drive contains that PC's data.

The USB drive/s would be cleaned after the job is done and the image stored on our RAID1 kept for a month.

This can add a lot of time to the job but I would rather be able to produce the customer's data if something went wrong. Also, I try to do the imaging overnight or while we are doing other things.

We have a machine on the bench that came in for 'no display'. On the bench it booted straight into Windows. After a few checks, decided to image the drive before going further.
Halfway through the Acronis image using boot CD, it says there are unreadable sectors on the drive. Usually you can skip these if they are minor. It didn't. It hung halfway through.
Decided to shut down and boot PartedMagic to DD-Rescue. BIOS throws up SMART errors about the drive that were not there before. Got a usable image with DDRescue - only 35MB lost.
This is a good example of how things can go south quick. I had a drive go down during a virus scan a few years back and that was an awkward situation to say the least!
 
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I store on a NAS and use Syncback to backup the folders I want. Then when nuke or new machine is setup I do it in reverse. I store the data for a few months then delete.
 
Take a look at the Western Digital DX4000. Does backup and bare metal restores. A four TB setup runs around $665.00 on Newegg and comes license for up to 25 users with Windows Storage Server 2008 R2 Essentials.
 
Gillware

I have used buffalo drives NAS in the past. Did you ever try online backup with Gillware? You can become a partner with them and decide how much you would want to charge them.
 
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