britechguy
Well-Known Member
- Reaction score
- 4,861
- Location
- Staunton, VA
Since there's no dedicated forum here for this, I thought I'd drop it in the Mac forum.
For the first time in my entire career, I had an iPhone 12 today that was essentially catastrophically infected. Tons of icons on multiple home pages darkened and having "Waiting" status shown. After an attempt at removing all of those by deleting the apps from the phone, and everything looking OK (I initially chalked this up to user error on the part of this client) after about 5 minutes or so there were at least 3 additional home pages that "appeared from nowhere" all of which were covered in darkened icons in "Waiting status."
I tried a full erase and restore from an iCloud backup, but the iCloud backup had the infection carried along with it, and the same behavior was present right after the restore.
Finally, I did a true nuke and pave, setting up the device as though it were new using the client's Apple account but not restoring a blessed thing from the existing cloud backup. Everything looked perfectly normal thereafter.
To say the least, the above description is time condensed. This was a 3 hour ordeal.
For the first time in my entire career, I had an iPhone 12 today that was essentially catastrophically infected. Tons of icons on multiple home pages darkened and having "Waiting" status shown. After an attempt at removing all of those by deleting the apps from the phone, and everything looking OK (I initially chalked this up to user error on the part of this client) after about 5 minutes or so there were at least 3 additional home pages that "appeared from nowhere" all of which were covered in darkened icons in "Waiting status."
I tried a full erase and restore from an iCloud backup, but the iCloud backup had the infection carried along with it, and the same behavior was present right after the restore.
Finally, I did a true nuke and pave, setting up the device as though it were new using the client's Apple account but not restoring a blessed thing from the existing cloud backup. Everything looked perfectly normal thereafter.
To say the least, the above description is time condensed. This was a 3 hour ordeal.