iPhone 5 randomly crashing, rebooting

[drjones]

Hi guys, I have the iPhone 5 and am still on iOS6 - I can't stand the calendar quirks as well as a few other things in iOS7, so I never upgraded my phone.

It started randomly rebooting/crashing on me recently. I have a very limited number of apps that I actually use regularly. I deleted a couple apps that I recently updated, even though I never use them - of course it didn't make any difference.

I've tried keeping all apps closed entirely, yet it still happens.

I can't go on like this, as it probably won't resolve itself, and I run my business from my phone...can't risk it getting worse.

Couple questions:

- Can anyone give any pointers to deciphering the crash logs on the iPhone? I've looked at them & read a few sites but still can't make heads or tails of them. The crash logs all mention "Springboard" as being the primary offender, best as I can tell.

No, I've never jailbroken my iPhone.

- Unfortunately, I think I'll have to upgrade to iOS7 because I'm sure that Apple won't even look at it with the old iOS6 installed, right?

Oh Man.....

 

[cypress]

Not sure that they will look at your phone while still being on iOS 6. I know they stop doing those updates awhile ago. Pretty cool how you still manage to keep it on that version and working with no problems.

 

[lcoughey]

Get a BlackBerry 10 that works.

 

[cyabro]

The first thing apple will say is do a factory reset on it and that will move you onto ios7 as you won't be able to put ios6 back on.

 

[drjones]

The first thing apple will say is do a factory reset on it and that will move you onto ios7 as you won't be able to put ios6 back on.

That's my thinking....ugh....well, I'll have to upgrade anyway when I get the new iPhone 6 this fall....if my current phone makes it that long!

We'll see....I'll have to do the iOS7 upgrade I guess.

 

[phaZed]

Hope iOS 7 works for you.. have had two friends' phones either brick or randomly reboot on 7.1.1

https://discussions.apple.com/thread/6119033

Don't have any of these problems on my (Now ancient) Galaxy S3 or my wife's S4... the BB10 is nice too.

 

[drjones]

Blackberry.....you guys kidding?

Used to have one & absolutely loved it, but compared to the iPhone??

No way jose....RIM is dead they just don't want to admit it yet.

 

[drjones]

Hope iOS 7 works for you.. have had two friends' phones either brick or randomly reboot on 7.1.1

https://discussions.apple.com/thread/6119033

I'm not *too* worried about it. Absolute worst-case scenario, I have an upgrade credit I can use on the 5S, though I was definitely hoping to last until the iPhone 6.

That's the catch-22 I'm in; I've read of this issue with brand-new iPhones + iOS7, so it's not necessarily 100% a software issue.

But then if I do the iOS upgrade and the issue persists, I'm probably stuck buying a phone I don't want - the 5S. I want the 6!

*sigh*

 

[drjones]

Well it's still too early to tell but I *think* the iOS7 upgrade fixed the problem.

I was in bed last night & it crashed again (still on ios6).....I had already backed it up 30 min. prior, so I hit the "install" button and did the upgrade right then.

We'll see how it goes, but I don't think it's crashed since the upgrade, according to the logs.

The bigger thing is that I actually don't hate iOS7 as much as I thought I would....it pains me to admit that some of the new features are kinda cool, like airdrop, swiping up for control center, etc. I knew I'd like those features, but I was just so resistant to it.....

Anyway, we'll see......thanks guys.