eSignature solutions

[nydriek]

Hi all,

I've been looking into expanding my paperless initiative and let customers eSign their contracts and estimates online as well in person. Has anyone had experience with any of the below services? I'm looking for comments on usability and integration into your existing practices...

http://rightsignature.com/
http://www.xyzmo.com/en/Pages/xyzmostart.aspx
http://www.esignexpress.com/
http://www.echosign.com/public/static/solutions/smallBusiness.jsp
http://www.docusign.com/

For instance I know RightSignature can integrate with Freshbooks. Any other comments/thoughts would be appreciated!

Thanks in advance.
Nick

 

[nightkingdoms]

I use EchoSign for remote support signatures of work orders and when I need estimates signed sometimes. I always scan my physically signed forms into PDFs and upload them to my system. EchoSign gives you a PDF version of you document with the e-sign information on an extra page, so I just upload that. Works for me.

 

[nightkingdoms]

Each time I work on a computer, I basically use a trouble ticket system to log all the details. I add all pictures, documents, receipts, estimates, etc. by uploading them to that trouble ticket. I upload the work order form and any payment paperwork to the client's account page on the system. As I said, I scan everything to PDF format and upload it, EchoSign provides the e-signed version in PDF format. So, it works fine for me and doesn't change any procedure that I do in the slightest.

 

[MyComputerHero]

I use HD Notes on my iPad and a stylus. I can load PDF templates into it and just have people sign the forms on the iPad. Works for now.

 

[AdamC]

A little off-topic; You will have problems with any court case as commercial law dictates a contrat must have the "wet ink" signature of all interested parties.

99% of clients won't know how to even start a case of this nature but it is something to consider before offering all and sundry an obligation free contract which can be disputed.

 

[nightkingdoms]

An e-signature has force of law given to it by the E-Sign act Clinton signed into law many moons ago. It specifically states that a contract cannot be held invalid simply because it was signed by digital means or e-signing was used in its formation.

That law was ratified in 48 states and 2 states wrote and passed very similar legislation. To-date it has never been successfully challenged based solely on an e-signature. (Of course, this only applies to the U.S.)

 

[MyComputerHero]

A little off-topic; You will have problems with any court case as commercial law dictates a contrat must have the "wet ink" signature of all interested parties.

99% of clients won't know how to even start a case of this nature but it is something to consider before offering all and sundry an obligation free contract which can be disputed.

I can't comment for the rest of Canada, but in Alberta, electronic signatures carry full force per legislation.

 

[Encrypted Existence]

I can't comment for the rest of Canada, but in Alberta, electronic signatures carry full force per legislation.

+1 ^^^^^^ When I buy something from the grocery store I have to "digitally" sign a receipt. I would say it carries full force legislation here (Maryland) too.

 

[AdamC]

+1 ^^^^^^ When I buy something from the grocery store I have to "digitally" sign a receipt. I would say it carries full force legislation here (Maryland) too.

Buying something in a store is, technically, contracting but doesn't involve contractual obligation.


I have written off a fairly large loan (in the uk) due to a missing signature and legal consideration not being proved.

 

[twincountycomputers]

I would love to find a usb signature pad that had a java/javascript sdk to allow me to capture signatures into the custom php/mysql app I use for workorder tracking and other things.