Computer still crashing every day with driver_power_state_failure

[computerdoc]

The system is a windows 7 home premium system Dell laptop with the latest Windows updates.

The system crashes every time that I shut the lid and later reopen it. The crash occurs when it reopens. The crash minidump is at https://dl.dropboxusercontent.com/u/16738518/091113-30170-01.dmp

When the lid is closed, the following appears in the system event log

The system is entering sleep.

Sleep Reason: Button or Lid

Name resolution for the name David-pc.home timed out after none of the configured DNS servers responded.

The browser has forced an election on network \Device\NetBT_Tcpip_{58642AD1-17D6-42F5-B741-53B664AEEBA3} because a master browser was stopped.

The Computer Browser service was successfully sent a stop control.

The reason specified was: 0x40030011 [Operating System: Network Connectivity (Planned)]

Comment: None

The browser has forced an election on network \Device\NetBT_Tcpip_{58642AD1-17D6-42F5-B741-53B664AEEBA3} because a master browser was stopped.

The Computer Browser service entered the stopped state.

The Application Experience service entered the stopped state.

In the morning when the system is started, the following appears

The operating system started at system time ¿2013¿-¿09¿-¿11T12:08:02.375199800Z.

File System Filter 'FileInfo' (6.1, ¿2009¿-¿07¿-¿13T19:34:25.000000000Z) has successfully loaded and registered with Filter Manager.

File System Filter 'MpFilter' (6.3, ¿2013¿-¿06¿-¿07T19:01:11.000000000Z) has successfully loaded and registered with Filter Manager.

Error: The previous system shutdown at 11:26:37 PM on ¿9/¿10/¿2013 was unexpected.

Microsoft (R) Windows (R) 6.01. 7601 Service Pack 1 Multiprocessor Free.

The Event log service was started.

The system uptime is 35 seconds.

Critical: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

ACPI thermal zone ACPI\ThermalZone\THM_ has been enumerated.
_PSV = 0K
_TC1 = 0
_TC2 = 0
_TSP = 0ms
_AC0 = 0K
_AC1 = 0K
_AC2 = 0K
_AC3 = 0K
_AC4 = 0K
_AC5 = 0K
_AC6 = 0K
_AC7 = 0K
_AC8 = 0K
_AC9 = 0K
_CRT = 378K
_HOT = 0K
_PSL - see event data.

Autonegotiation Mode 2 yukonw7

Processor 0 in group 0 exposes the following:

2 idle state(s)
3 performance state(s)
8 throttle state(s)

Processor 1 in group 0 exposes the following:

2 idle state(s)
3 performance state(s)
8 throttle state(s)

Port A is down yukonw7

Port A is up with 100 Mbps

Duplex State is Full Duplex

Pause Function is Rx and TX

What can be done about this problem?

 

[computerdoc]

The dump points to the Marvell Yukon driver

Install of the latest drivers for my Marvell Yukon 88e8040 fast internet failed.

Here are the logs.

[Marvell Install Wizard]
Version=11.45.4.3
File=Log file
Action=Install
Log started: 11.09.2013 12:13:53
[Application]
Name=Marvell Miniport Driver
Company=Marvell Semiconductor, Inc.
Version=11.45.4.3
Directory=C:\Program Files (x86)\Marvell\Miniport Driver
SystemLanguageID=040D
OS=Windows 7 (64 bit)
ServicePack 1
[ResponseResult]
ResultCode=1460
ErrMessage=Unable to install driver 1460)

**************************************************************
This logfile is for MARVELL support only!
Needed to help the support in case of a problem.
**************************************************************

***************** LOG_START: 11.09.2013 12:15:00.442 ************
12:15:00.447 argc = 4
12:15:00.452 argv[ 1] = -DRVInstall
12:15:00.456 argv[ 2] = "C:\Program Files (x86)\Marvell\Miniport Driver\yk62x64.inf"
12:15:00.463 argv[ 3] = 0x14
12:15:00.595 INSTDLL: DIFxAPI = "C:\Program Files (x86)\Marvell\Miniport Driver\difxapi.dll"
12:15:00.603 File 'C:\Program Files (x86)\Marvell\Miniport Driver\difxapi.dll' has version 2.1.0.0
12:15:00.608 INSTDLL: DIFxAPI.DLL version = 2.1.0.0
12:15:00.636 Use Marvell vendor information
12:15:00.640 Add supported vendor: VEN_11AB
12:15:00.644 Add supported vendor: VEN_1148
12:15:00.649 Add supported coinstaller: ykx64psm.dll
12:15:00.655 Add supported coinstaller: ykx64coinst.dll
12:15:00.686 Add supported coinstaller: ykx64mpcoinst.dll
12:15:00.690 inf-file: C:\Program Files (x86)\Marvell\Miniport Driver\yk62x64.inf
12:15:00.695 Flags 0x14 (20)
12:15:00.700 Found 1 active devices
12:15:00.711 Active coinstaller: yk62x64.dll
12:15:00.716 File 'C:\Windows\system32\yk62x64.dll' has version 11.10.2.3
12:15:00.720 GetCoinstPathEntry returns C:\Program Files (x86)\Marvell\Miniport Driver\yk62x64.dll
12:15:00.724 GetCoinstDeleteFlag failed (0)
12:15:00.827 Successfully loaded coinstaller C:\Program Files (x86)\Marvell\Miniport Driver\yk62x64.dll
12:15:00.831 File 'C:\Program Files (x86)\Marvell\Miniport Driver\yk62x64.dll' has version 11.13.1.3
12:15:00.837 Version (C:\Program Files (x86)\Marvell\Miniport Driver\yk62x64.dll) = 11.13.1.3 (1)
12:15:00.841 DIFx: Action= "DRVInstall"
12:15:00.846 DIFx: Inf file "C:\Program Files (x86)\Marvell\Miniport Driver\yk62x64.inf"
12:15:00.851 DIFx: Flags 0x14 (20)

12:15:00.855 DRVInstall driver package: C:\Program Files (x86)\Marvell\Miniport Driver\yk62x64.inf Flags: 20
12:15:00.860 Active OEM inf: C:\Windows\inf\oem60.inf
12:15:00.865 DIFx: 1, ENTER: DriverPackageGetPathW
12:15:00.881 DIFx: 1, RETURN: DriverPackageGetPathW (0x0)
12:15:00.886 Driver package inf path is C:\Windows\System32\DriverStore\FileRepository\yk62x64.inf_amd64_neutral_9375a6a6bcdda22b\yk62x64.inf
12:15:00.891 Calling coinst pre-install action
12:15:00.966 Unloaded coinstaller.
12:15:00.974 Hiding existing coinstaller files.
12:15:00.993 Installing driver package C:\Program Files (x86)\Marvell\Miniport Driver\yk62x64.inf V11.45.4.3.
12:15:00.999 DIFx: 1, ENTER: DriverPackageInstallW
12:15:01.156 DIFx: 2, DRIVER_PACKAGE_LEGACY_MODE flag set but not supported on Plug and Play driver on VISTA. Flag will be ignored.
12:15:26.403 DIFx: 1, Installing INF file 'C:\Program Files (x86)\Marvell\Miniport Driver\yk62x64.inf' (Plug and Play).
12:15:26.700 DIFx: 1, Looking for Model Section [Marvell.NTamd64.6.1]...
12:15:26.728 DIFx: 1, Installing devices with Id "PCI\VEN_11AB&DEV_4354&SUBSYS_04061028&REV_13" using INF "C:\Windows\System32\DriverStore\FileRepository\yk62x64.inf_amd64_neutral_d9c1bb53a7d74777\yk62x64.inf".
12:15:27.623 DIFx: 1, ENTER UpdateDriverForPlugAndPlayDevices...
12:20:30.263 DIFx: 3, Error = 1460, RETURN UpdateDriverForPlugAndPlayDevices.
12:20:30.303 DIFx: 3, Error = 1460, Installation failed.
12:20:30.327 DIFx: 3, Error = 1460, PnP Install failed.
12:20:30.335 DIFx: 1, Attempting to rollback ...
12:25:34.065 DIFx: 3, Error = 1603, Rollback failed.
12:25:34.533 DIFx: 1, Successfully deleted driver store entry 'C:\Windows\System32\DriverStore\FileRepository\yk62x64.inf_amd64_neutral_d9c1bb53a7d74777\yk62x64.inf'.
12:25:34.538 DIFx: 3, Could not delete properties for driver store entry 'C:\Windows\System32\DriverStore\FileRepository\yk62x64.inf_amd64_neutral_d9c1bb53a7d74777\yk62x64.inf'.
12:25:34.544 DIFx: 1, RETURN: DriverPackageInstallW (0x5B4)
12:25:34.550 ERROR: failed with error code 0x5B4
12:25:34.556 Restore coinstaller file.
12:25:34.812 Successfully loaded coinstaller yk62x64.dll
12:25:34.819 Restarting previously active service
12:25:34.827 Cleared LogCallback
12:25:34.834 Unloaded coinstaller.
12:25:34.841 Stored ExitCode
12:25:34.847 ***************************LOG_END****************************

 

[Rob_NNCC]

try disabling the card to verify it is the NIC

Then uninstall the NIC deleting the driver.

Could not delete properties for driver store entry 'C:\Windows\System32\DriverStore\FileRepository\yk 62x64.inf_amd64_neutral_d9c1bb53a7d74777\yk62x64.i nf'.
Seems to point to a corrupted driver/store.

Reinstall

 

[BrentfromZulu]

System Restore an option? Or Boot to Last Known Good Configuration?

 

[Altster]

If you are still having these problems then I would suggest that you put a different hard drive in the unit and do a fresh install to see if the problem keeps occurring. I would do that just to rule out a bad hard drive and/or OS load/corrupt driver(s) issue(s).

 

[computerdoc]

I installed the latest Marvell Yukon driver from the Marvell site.

I also set it so that closing the lid doesn't do anything and it didn't crash last night. I am going to leave it for a couple of days to see if it's ok without trying to sleep.

If that works, I'll set set close lid to sleep again and see if changing the Marvell Yukon driver was enough to solve the problem.