Business Fax #, Residential Location

[Velvis]

I have a client who has had the same business phone number and fax number for ages.
Recently he moved his office into his home. Verizon wont install those numbers in his house.

He has a commercial garage where he pays for a phone line with his business number and he just has it forwarded to his cell phone. So that works fine. But he needs a solution to the fax machine.

How can he continue to use his current fax number but receive them at his house?

 

[nerd2u]

Port the number to a different provider Verizon doesn't own the number find a provider who will install service and have them do the port.

Do not cut off the number it has to be ported by the new provider to avoid losing the number

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[Diggs]

You can port his fax number to a dirt cheap VoIP like MagicJack, netTALK, etc.

 

[Markverhyden]

Verizon wont install those numbers in his house.

Did you get any specifics on this? The term "Install" isn't what it used to be. Does he have POTS at home? Whose his ISP as home? It's rare for VZ to actually run a real POTS line these days on new installations. They usually have a FIOS NID then use that for a POTS line. The only time I've seen new copper POTS is for businesses in locations with an existing copper infrastructure. Even then they may use a FIOS NID for all POTS at a location.

I've tried MagicJack before for faxes and not had good results. As @nerd2u said work on getting it ported to another provider. The problem is because it's a business service the port is a real PITA, unlike consumer service.

 

[nerd2u]

I've never had an issue getting business services installed at a residential address the lines are no different just a class of service.

It may be a case of the lines required aren't available. Find out what lines he has incoming for example at my house I have fiber optic cable and pots

He may have only cable or maybe only pots.

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[VISA MC]

We have an internet fax service we sell. It can do fax to email or setup an actual ATA to the fax machine. Service has been great with them. They have a minimum buy in to be a reseller but I would be happy to help your customer out if you choose to go that route.

 

[Diggs]

I've tried MagicJack before for faxes and not had good results.

I'm curious how long ago this was? In the early days I had a few issues when I set up a MagicJack line to share with voice and fax but the last two fax only lines I set up through them have been flawless. I also can't remember an outage.

 

[Markverhyden]

I'm curious how long ago this was? In the early days I had a few issues when I set up a MagicJack line to share with voice and fax but the last two fax only lines I set up through them have been flawless. I also can't remember an outage.

Yeah it was quite a few years ago. Those are just ATA devices but I'm sure the technology has improved. I do a fair amount of work for a VoIP provider and install Cisco SPA1's which seem to work ok. Part of the problem back then was high speed wasn't very high speed. So I'm sure that's been a big boost.