"Avoid virus tips" handout to customers

Here's my own revision:

Internet Safety Guide

The Internet is a very big place—over a billion people are connected. It’s an incredibly useful tool, but just like in a big city, it pays to be aware of your surroundings. The simple precautions listed below will greatly reduce your risk of becoming the target of theft and vandalism.

What Techs on Deck does to help:

1. We install a secure new web browser. An old web browser is like an old, rickety door. It’s the first thing an intruder will try to break through.
2. We set up Windows to automatically install security updates. This helps Windows defend against the latest hackers’ schemes.
3. We make sure you have a firewall that’s enabled and properly configured. Your firewall prevents unauthorized outsiders from accessing your computer.
4. We install an Antivirus program. If a virus happens to make it into your computer, your antivirus program is the last line of defense to keep it from doing damage.
5. We install SpywareBlaster, which enforces a blacklist of known bad websites.
6. We install Web of Trust, which shows you which websites people trust, and which websites you’re better off avoiding.​

How you can protect yourself:

1. Exercise judgment when using Email and Instant Messaging. Never click on a link or open an attachment in an email or IM unless you were expecting it. If in doubt, delete the email. Techs on Deck recommends using a web mail client with built in spam, virus, and phishing filters (like www.gmail.com) instead of Outlook or Windows Mail.
2. Exercise judgment when visiting websites. Beware of “high risk” websites, including those offering free games, coupons, free music or ringtones, adult content, or gambling. If in doubt, click on the “X”. Never click inside a “pop-up” window unless you were expecting it.
3. Don’t download or install any software from websites you don’t trust (Techs on Deck recommends using www.download.com or www.filehippo.com for software downloads). Always read the License Agreement before clicking “I Agree,” or you may be agreeing to install adware or spyware! Also avoid installing “add-ons” on websites you aren’t sure about, including Facebook and Myspace.
4. Avoid using file sharing programs like Limewire, BearShare, or uTorrent. Files downloaded from peer-to-peer (“P2P”) networks frequently contain viruses or copyrighted content. Techs on Deck recommends www.pandora.com for listening to free music, and www.emusic.com or www.itunes.com for downloading albums.​
 
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