AVG does it again.

[lawson_jl]

I haven't been recommending AVG for awhile do to the high number of computers I've seen with AVG that still get infected from some pretty routine malware. But this the second big snafu in have made me think I'm going to tell people not to use AVG any longer. At least MSE will be out soon so I can start installing that on customers PC.

http://www.neowin.net/news/main/09/07/26/avg-update-breaks-itunes

 

[iisjman07]

I've used Microsoft Security Essentials and it is a very good signature based malware protection system. Where it will fail is in the same holes as AVG. Since MSE is being installed or least is optioned on brand new pcs (I think), it will have a very large user database, however, this means that virus writers will make their malware specifically to avoid this, much like they do now with AVG, Norton & McAfee. 80,000,000 people use AVG Free, and many more hundreds of thousands use the paid versions; if you can get your malware past AVG, think how many people you have in your new botnet

 

[Galdorf]

I have seen a new rootkit get past every av out there it deletes av defs, uses and dns hijack, prevents all av from running as well and any spyware cleaning software.

Even malwarebytes can't run i even ran it from ubcd4win it still could not pick it up and yes i have seen avg miss so much malware i tell customers to stick with antivir free or paid.

 

[lawson_jl]

Galdof do you happen to know the name of the this rookit? I'd like to check into it and see if Malwarebytes, SUPERAntiSpyware, MSE adds it to it database.

 

[anonymous Mac Tech]

Only problem is, AVG, Norton, McAfee, Kapsirsky, Avast, I've tried them all, and NONE of them were able to get rid of this virus I had.Turns out it's on a lot of computers; but as luck would have it, format c: /u did the trick!! I think switched over to a different OS and I was finally happy as well as virus-free.

That's great for you and most of us here would agree, but not so easy switching customers off of Windows sometimes. We have plenty of Windows to Mac converts being an Apple reseller which works out fine in the long run. But some clients need constant hand holding until time allows them to be weaned off of the Windows way of doing things. We even offer a free 2 hour class with every new computer purchase and that is just the tip of the iceberg for some of these people. Just saying if you want to be the salvation for these customers to have a malware free way of life, be prepared to carry baggage for these switchers.

 

[LunchBox]

I new it. I used to love AVG and then even more after they got Ewuido. Then a few months after that they began to let malware penetrate their defenses. Yes, no AV is perfect but AVG would tell me the PC was clean when it was not.

Ever since then I never went back to it.

 

[studiot]

Well I might have the first one coming in as a result of this, tomorrow morning.
A Dell with AVG and problems.

We shall see.

 

[azcpuguy]

At least avg is free and has a link checker which is golden to the user who surfs all day. The other day, the new york times site was hacked and had one of the rogue av programs on it, i went there with an updated avg system, and it stopped the infection. Im not saying its any better than others, i even see better detections on the new avira, but my customers love the interface of avg and the link checker as well. I do reccomend siteadvisor as well, but its nice to be built in. The only computers ive gotten back for virus removal that had avg on them were months after the work i did and the customer had limewire or other garbage that would probally get something that would get through whatever av they had.

 

[azcpuguy]

I guess one of my points here though is i see viruses on systems with great paid options like kaspersky, with updates and all, and they are still infected. Seeing this weekly has taught me that in the end, if the user is doing stupid stuff, they'll get a virus, and that paid av programs don't do enought extra over the free options considering the price and lag caused to the system caused by all the apps some of the paid programs have to justify the fact that its a paid version...lol

I see more importance in preventative measures like sandboxie or siteadvisor and other link check programs.

 

[Doctor Micro]

I guess one of my points here though is i see viruses on systems with great paid options like kaspersky, with updates and all, and they are still infected. Seeing this weekly has taught me that in the end, if the user is doing stupid stuff, they'll get a virus, and that paid av programs don't do enought extra over the free options considering the price and lag caused to the system caused by all the apps some of the paid programs have to justify the fact that its a paid version...lol

I see more importance in preventative measures like sandboxie or siteadvisor and other link check programs.

No such thing as any antivirus/antispyware that is 100% effective, no matter whether it's free or paid, how good or how often it is updated. Throw in a user who thinks they can surf on the Dark Side just because they have an antivirus and it's "Houston, we have a problem." The average Joe Six-Pack isn't going to use sandboxie or any link check programs... they just walk down that dark alley on the wrong side of the tracks and are always so surprised when they get whacked.

 

[NickCat11]

No such thing as any antivirus/antispyware that is 100% effective, no matter whether it's free or paid, how good or how often it is updated. Throw in a user who thinks they can surf on the Dark Side just because they have an antivirus and it's "Houston, we have a problem." The average Joe Six-Pack isn't going to use sandboxie or any link check programs... they just walk down that dark alley on the wrong side of the tracks and are always so surprised when they get whacked.

+1, I've had numerous customers ask me whats the point of having an AV if they still can get infected. Some just don't get it and will be the first to blame whatever AV they are using instead of realizing they are they problem.

 

[usacvlr]

AVG has sucked royally for at least a year now.

I haven't been recommending AVG for awhile do to the high number of computers I've seen with AVG that still get infected from some pretty routine malware. But this the second big snafu in have made me think I'm going to tell people not to use AVG any longer. At least MSE will be out soon so I can start installing that on customers PC.

http://www.neowin.net/news/main/09/07/26/avg-update-breaks-itunes

 

[gambit]

A multi-layer security approach is required for any business. We use one vendor for email filtering, one for gateway and another for the OS. Even with all of this we still get infections routinely.

I would recommend using different anti-virus and anti-spyware/malware packages - neither seems to do the other's job well.

As for AVG - we have it installed and working on almost 10,000 machines across 300 indepdendent business networks and it does just fine. We use AVG via Kaseya Endpoint Security (KES) from Cloud Services Depot. The Kaseya system manages the defs, scheduled scans, etc. and the reporting is decent (but not great).

Although I haven't used it, the only system that I hear works okay for both a/v and a/s is Trend Micro's hosted offering.

If you want to stop threats altogether, you'll need some beefy system like AlertLogic. We use AL at our data center and it catches everything.

 

[Doctor Micro]

Although I haven't used it, the only system that I hear works okay for both a/v and a/s is Trend Micro's hosted offering.

VIPRE Enterprise works on a/v and a/s.

 

[NickCat11]

VIPRE Enterprise works on a/v and a/s.

Have you tried this Doc? If so, how is it?

 

[Doctor Micro]

Have you tried this Doc? If so, how is it?

I have it installed on 3 client domains. Switched one from SAV Enterprise and another from AVG Corporate. The other had no central AV or AS previously.

Had a few minor issues and hiccups when it first came out a little over a year ago, but the current version is stable and running great. It's very light on resources and easy to administer from the console. You can configure reports and alerts any way you want. One trick I will pass on though, pay attention to the options when you configure the agents, and you'll want to make a different agent for the server(s) if you want to deploy the agent to the server (recommended).

If you think you might want to add this product to your stable, I highly recommend you sign up as a partner so you can take advantage of your partner discounts (20% business, 30% consumer).

Aside from my satisfaction with the products themselves, I have to say that their customer support has been nothing short of outstanding... a real rarity, these days.

 

[Bloogen]

A multi-layer security approach is required for any business. We use one vendor for email filtering, one for gateway and another for the OS. Even with all of this we still get infections routinely.

I would recommend using different anti-virus and anti-spyware/malware packages - neither seems to do the other's job well.

As for AVG - we have it installed and working on almost 10,000 machines across 300 indepdendent business networks and it does just fine. We use AVG via Kaseya Endpoint Security (KES) from Cloud Services Depot. The Kaseya system manages the defs, scheduled scans, etc. and the reporting is decent (but not great).

Although I haven't used it, the only system that I hear works okay for both a/v and a/s is Trend Micro's hosted offering.

If you want to stop threats altogether, you'll need some beefy system like AlertLogic. We use AL at our data center and it catches everything.

I hope you dont mean the free version . I gave up AVG many years ago when it's main flaw was that the updater would seem to break itself every few weeks. I believe Avast is best free antivirus minus the ability to schedule scans from within the program. For customers that say whats the point if I can get a virus anyways I tell them whats the point of a seatbelt when you get in a car accident when some people die anyways.

 

[gambit]

I hope you dont mean the free version . I gave up AVG many years ago when it's main flaw was that the updater would seem to break itself every few weeks. I believe Avast is best free antivirus minus the ability to schedule scans from within the program. For customers that say whats the point if I can get a virus anyways I tell them whats the point of a seatbelt when you get in a car accident when some people die anyways.

Of course not! I use the integrated AVG with Kaseya from Cloud Services Depot. It costs me $2/mo with no contract so I can dump it if there is ever a problem. Click - click - click and the whole network is remediated.

I haven't experienced the issues with updates, but the nice thing is I can login to the Kaseya admin console and force an update, perform a reinstall, etc. to fix the problem.



http://www.cloudservicesdepot.com/Services/Kaseya/Endpoint-Security


We also use Kaseya to control other security products - mcafee, symantec, eset, kaspersky, trend micro. It's all script based so there isn't much in terms of reporting, but at least I know everything is working and updated with the ability to schedule scans, upgrades, etc. I also get alerted and in some cases, even self-heal with some remediation scripts.

 

[MrUnknown]

gambit, you really pimp out this cloud services company. Any particular reason other than enjoying the service?