pcpete
Well-Known Member
- Reaction score
- 564
We have gotten lucky unsticking 3 heads on the last three drives we have tried with a wrist flick. Before everyone starts yelling at me, we did tell the clients this in an email.
The crazy thing is it stuck a second time after powering it down before walking it over to get imaged. After that I did not let it power down again.
As to the data on your failed drive we may be able to recover that. The issue appears that the internal read head is stuck on the the platter with the information. We have two options to deal with this. If the data is super important, we would want to send it out to a professional who will open it up in a clean room. They can do it in such a way as not to make things worse. The downside it it is expensive. If the data could be recovered, you would be looking at a rate of about $850 assuming they did not have to replace any read heads. Option 2 is we have some techniques we can use in house that sometimes work, but they can also make things worse. if we could do this in shop, you would be looking at $199
Let us know how you would like to proceed
The crazy thing is it stuck a second time after powering it down before walking it over to get imaged. After that I did not let it power down again.
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