windows 10

On a fairly regular basis, I get this error when attempting to play a YouTube video without the video beginning play in a prompt manner. The videos occasionally do begin to play, but not after at least a 2 to 3 minute wait but usually not at all. And to make this even more puzzling, if they do...

Hi, I did a quick search on the forums. I'm sure it has been discussed. I have one Windows 10 Pro machine that I don't want to update to Windows 11. It was showing that it was pending a restart to install Windows 11. I checked a few articles and implemented the following 2 settings: A...

A customer brought me a Surface Book that is showing almost no signs of life. It was put to sleep and never woke up. No lights on keyboard, nothing on screen... just nothing at all Here's what I've done so far: Charge from port on the side of the keyboard - Light on charger stays on solid...

I installed Windows 10 into bootcamp and everything worked fine. Left it alone for a few days and now when I try to boot into it, I see the Windows logo and then a black screen. I tried holding a flashlight to the screen to see if its a brightness issue related to adaptive brightness, but its...

Windows programs freeze and the only way to get it working again is to hit Control-Alt-Delete and go to switch user and log into the same user. So sometimes this happens every 20 min and sometimes it doesn't happen for hours or even a day. Its just the programs that freeze and not all of...

Thank you for reading my post. My apologies if this is a duplicate thread. I have googled every possible solution, tried and failed. A customer had some issues with some ransomware and asked me to wipe it off. I proceeded to clean his windows 10 computer. Since the reset option failed ,I...

Some time ago my pc started to crash. It goes to a black screen and sometimes a bzz sound can be heard. It seems to happen more if playing a game of after it just happened. But it also happens randomly. When this happes I can only reboot the pc with the tower button. I have checked window and...

Hello all, I upgraded a Win 7 box to Win 10 for a client this past Thursday. He was unable to be there, so I couldn't ask him any questions. I made a complete backup of the hard drive with Macrium Reflect before I started. He called last night and told me that his Windows Live Mail isn't...

Just curious how everyone is pushing to get their customers to upgrade to 10. I find that sometimes the "windows 7 will not be updated and be more vulnerable to security vulnerabilities, viruses, etc etc" isn't enough to make people want to change. Thanks!

The entire screen area is blank except for one greyed out desktop.ini icon Chrome and Outlook icons appear and show mini temporary views of the app but do not expand and can't be used. What could be causing this?

I have a small on-line vendor who has a bunch of Windows 10 computers (various models). All are running latest Windows 10 with updates. Most are running Kaspersky, but some (including the CEO's daughter's) are just running Defender. He says that that on occasion, the defender machines will...

Hello, I have a customer that running windows 10 pro that keeps getting infected with malware the past few weeks normally I just run Malwarebytes a few days in a row and call it a day, but this customer is real concern and knows enough to be dangerous. What do you guys do with a customer like...

I have an attorney client who has switched from a Macbook Air to a PC laptop. He loves the PC, but one functionality he misses is being able to text/SMS from his Air. He will absolutely not swap his iPhone for an Android. I have not been successful in finding a solution for him. Has anybody come...

Hi everyone, I have an HP z200 workstation computer that I want to install 3 hard drives on. 2 of the hard drives will have different Operating Systems on them (Windows 7 & Windows 10). I have been told that in order to do this & switch between Operating systems(2 different hard drives) I...

Got called out to a new customer, fairly big company however the infrastructure is awful. Desktop PC they call the server used as a file server with 3 external usb drives plugged in and shared as extra storage. 23 Computers mixture of Desktops and 3 or 4 laptops. Laptops are wireless and all...

Finally hit an issue that I can't resolve... if anyone has any experience with this I'd love to hear about. Got hired to install Win 10 on a T3600. Googled it before the job and looked like a simple issue of missing the Intel storage controller driver. But that solution didn't work--even if you...

Hello all, So I've come across an odd situation and would like to see if anyone has any input. We purchased parts and built a brand new custom built computer. Loaded a clean .ISO of Windows 10 x64 from Microsoft's site (I just downloaded it, it's not old) and installed it on the computer. I...

Ok, what have we seen with this issue? Brand new Asus laptop with Win 10. Was perfectly snappy until client asked to have Office365 put on, then everything went to hell. So I killed off OneDrive (that seemed to be part of it), superFetch (same) and antivirus, all of which helped, but it's still...

"Accident." They keep having these "accidents" with Windows 10. https://www.bleepingcomputer.com/news/microsoft/microsoft-admits-it-incorrectly-upgraded-some-windows-10-users-to-v1709/ "Microsoft admitted last week that it incorrectly updated some Windows 10 users to the latest version of the...

Customer's main Windows 10 business computer got updated this week and it "seemed" to be ok until they tried to open a photo and Windows pops up a "file not found" error dialog quoting the full path of the photo onto which I have just clicked. Googled around and discovered this is a common...