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Wouldn't expect anything else from them. They are only interested in selling to you.

Best wishes to you and your family. Are you retiring there or plan to work?

http://www.voipfone.co.uk/ is who I use. Not sure if they are any better or cheaper than other companies. You can have multiple phone numbers that are 'local' to the areas you want to service. I initially had 5 but cut down to 2 covering the areas I wanted to. I transferred over my main business...

That's what I have with Voipfone. My number trips to my mobile after 2 rings

I have a separate business phone line At home

There is no image on the new drive. As @jkurgeek says above, reinstall from a dvd etc.

PCRT does let you predefine some items then you can select them on the repair sheet. It's not a list as such

I'm very suspicious about BT's DNS servers after a recent incident. I'm not sure if I posted about it in the past but if not I will post about it in the Tech Only forum if not.

I do mostly onsite so I email them unless they have an AirPrint printer then I print from the iPad, if they come to my house I print it

I replaced my router and immediately got a 20% increase in speed. That was a couple of years ago. I have an Asus RT-N66U

PC repair tracker for the last 3+ years for everything basically. Someone phoned this morning to book me and last used me 3 years ago. A couple of seconds and the job was booked in and in the diary.

i use tomtom on my iPad mini for general sat nav but use CoPiot Premium when towing my caravan with my Land Rover because I can define a RV as the vehicle to not send me down narrow roads.

Yes great for MsRefurb, Win 7 Prof. Like said previously, small ssds are really cheap, sell on to businesses with data backup already in place.

Recovery disks or phone Microsoft. The couple of times I phoned Microsoft I had to send a pic of the worn COA. And they sent me licence to enter

Agreed, have had many like that. Swap for known good without a doubt

Never tried it but I know the person who did it nd he said it would be fine when I asked. You could get magnetic ones which I have for my Land Rover. I need to remove them when towing the caravan as some sites don't like advertising. They were very cheap. I had them on my Golf when I first...

My Smart Car is ideal for advertising. I have vinyls on it, total cost £275 I think. One customer alone has given me £2-3000 worth of work after spotting my car!

Three things that don't cost a lot - word of mouth - car advertising - always do a good job, give 110% every time

You have to go with the times. Back in the 70s I was doing microfilm, fiche and cameras in the days where you really repaired things. Even in the 5 years I've been running this business things have changed. It's all about being connected and now I get other additional work like TVs, smart phones...

Agree with the last post. You need consistency on the ping so it looks like you are getting packet loss. Try pinging the ip address with the -t switch i.e. ping <ipaddresshere> -l 1500 -t. You should get consistency here. It could be a switch port issue, cable etc. Is the server working ok...