Repairshopr, mlhelpdesk, or others have check off features

[pcpete]

Do any of these products allow to presave check off lists for different procedures like virus removals and nuke and paves.

 

[Slaters Kustum Machines]

RepairShopr and PCRT do not, but both have had that feature requested at some point or another. Maybe one day they will add it. Since I use D7II for my work it pretty much takes care of this for me.

Edit: RepairShopr can have this with custom fields you must add as noted below, but not "in place" by default.

 

[cyabro]

RepairShopr allows you to have custom fields on tickets and one of the field types you can have is a check box so you can make your own checklists.
We are just busy getting this setup for ourselves as we had been using the custom fields for device type, serial# etc but they are now being put into the Assets as they should have been from the start.

 

[drpcfix]

Here is what it looks like in RepairShopr

(it's been suggested we add "multiple" checklists, and that'll come pretty soon probably)

PS. They've been in Assets & Ticket custom fields from the start of those features (over a year?) - some shops feel like the assets module is an extra step they don't care about, so we have them in both. (You can have fields on a ticket, or fields on an asset, and multiple assets on a ticket)

Eg, if you are fixing 2 phones for someone, you might move these fields to assets. We didn't default that because for a new account, getting an understanding of all these concepts can be a bit confusing..

 

[ComputerPro]

That's an awesome setup. Do you have any 'pre done' templates that are populated with computer repair / networking checkboxes and issue types besides the phone one shown in the video?
Very cool.

 

[Martyn]

PCRT does let you predefine some items then you can select them on the repair sheet. It's not a list as such