Windows 10 Activation issue

[GTP]

Hi guys, I have a HP Stream 11" Notebook with a weird error.
Message on screen which pops up every 2 minutes:
Your Windows License will expire soon.
You need to activate Windows in settings. (Option to go to Settings.)

Settings/Activation says:
Windows 10 Home.
Windows is activated using your Organisation's activation service.

Control Panel/System says "Windows is activated."

According to client, this unit came with Win 10 Home and was not upgraded from 8/8.1 or Win 7

TIA

 

[Markverhyden]

Date and time correct?

Was this purchased in country?

Has someone else done a OS restore/install?

When did this start happening?

I googled "Windows is activated using your Organisation's activation service" and the link below was the first hit. Makes me wonder if there is something on with the HP OEM licensing registration.

https://technet.microsoft.com/en-us/itpro/windows/deploy/activate-using-key-management-service-vamt

 

[GTP]

Date and time correct?

Was this purchased in country?

Has someone else done a OS restore/install?

When did this start happening?

I googled "Windows is activated using your Organisation's activation service" and the link below was the first hit. Makes me wonder if there is something on with the HP OEM licensing registration.

https://technet.microsoft.com/en-us/itpro/windows/deploy/activate-using-key-management-service-vamt

Yes.
Yes, local to me.
Not that I'm aware of.
Yesterday.
You must have a better "google fu" as I couldn't find anything that made sense!
Hp website support yielded nothing much.
Thanks for the link.

 

[NviGate Systems]

Although not the same issue, I had customers who bought an ASUS laptop from Staples that was actually an upgraded 8.1 unit but sold as a sealed box from ASUS with Win10. It appears some vendors upgraded machines to 10, although those shows a digital activation key.

Anytime I see reference to KMS it typically means someone installed Windows 10 with a pirated key. I realise there are many legit uses for KMS Activation, it's usually the easiest type of piracy that doesn't set your AV or Windows with error messages.

I would use https://github.com/christian-korneck/get_win8key/ to find out what the embedded key is then compare that to produkey for the installed key.

Now, some scenarios for this can be an educational unit that was sold or given to a student, in which case many schools use MAK or other activation tools to manage licenses.

See if you can find out when Windows was installed, that will give you some historical info that could help you.

 

[GTP]

Client bought the unit from a local computer store (Harvey Norman) and it came with Windows 10 "Home" installed (first thing I checked).
She has had it for almost 2 years and had no problems till yesterday. She has been a client since she purchased it.
She is not part of any organisation, nor did she buy it through a study group/University etc.
I checked out the link that @Markverhyden kindly posted (same as yours) and found a couple of pointers.
I tried slmgr.vbs /ato to see if it would activate, even though it was saying it was and got a whole lot about kms activation!
I contacted Microsoft Product Support and was told "we cannot assist you further, you must purchase a legitimate key!" Thanks MS!
So, I thought I would remove the key, slmgr -upk, then, for giggles, tried slmgr.vbs /ato again.
A dialogue box popped up saying "Please wait while we upgrade your copy of Windows!" Huh?
So I let it go and it is now activated with Windows 10 Pro! WTF?
Checked the activation in settings and we now have Windows 10 Pro activated with a digital license!

 

[NviGate Systems]

So here is what I do know:

The HP Stream 11 was originally a Windows 8.1 device, and was upgraded. This could have been done by HP or by the company that sold it to her, at this point it doesn't really matter as you clearly have an activated machine.

What does worry me is that now that the machine is running Pro, if the machine is ever restored will it restore to Pro, or will it restore to Home? (If the machine has a Win10 recovery, it will restore to Home)

There is report of this issue happening if you google "Your Windows license will expire soon". It has happened with 8.1 Upgrade and the Upgrade to 10. http://h30434.www3.hp.com/t5/Notebo...your-windows-license-will-expire/td-p/4889076 one user had this and using slmgr -rearm then rebooting fixed the issue. Seems it's a common glitch with the upgrae process.

I think I experienced this on Windows 7 once too where the only way to get Windows to behave and activate was to rearm it.

I suggest you have your customer sign in with a MS Account and capture that Digital License to her online account, just in case!

 

[GTP]

Yes, thanks for the great advice.
I just logged into her MS account and got the key. It is a Pro key.
I just don't understand how Windows 10 Home can upgrade itself to Pro?

 

[nlinecomputers]

It comes with preinstalled with Windows 10 Home. The owner purchased via the M$ store an upgrade to Pro. Essentially, this is a KMS service via the M$ store.

 

[trevm999]

She has had it for almost 2 years, but it came with Windows 10 installed. How close to 2 years? It sounds like it might have had a prerelease version of Windows 10 installed, so I would suspect the problem might come from that.

 

[GTP]

It comes with preinstalled with Windows 10 Home. The owner purchased via the M$ store an upgrade to Pro. Essentially, this is a KMS service via the M$ store.

Client denies all knowledge and swears she did nothing! I think there is more to her story than she is letting on maybe.

 

[GTP]

She has had it for almost 2 years, but it came with Windows 10 installed. How close to 2 years? It sounds like it might have had a prerelease version of Windows 10 installed, so I would suspect the problem might come from that.

According to the receipt it was purchased on 12.02.2015. She is an older lady so I suspect she has tried to purchase an upgrade and it went "pare shaped" and she doesn't want to admit it?

 

[Altster]

I just don't understand how Windows

I don't understand how Winder$ (period)......