have you had any problems with Dell ?
my new Dell $1400 vostro laptop is still in warranty repair shop for mobo,screen replacement,after 2 months use , same story with my last Dell Latitude ,buying as a business doesn't get any faster response.Maybe these $300 laptops do the same job
The Latitude should have next business day onsite repair. My clients that I sell the Latitudes for....it's especially handy for those clients that are far away.
I spend maybe 5 or 10 minutes in the business product support Chat window with Dell, and quickly and easily have a Dell tech dispatched and the hardware fix is taken care of.
Business desktops also get a totally different support queue...much quicker than the home users queue. Buying as business, or dealing with them as a reseller..definitely a much better support response.
It is the LEAST amount of time and effort I spend on any computer repair problems, of any brand. And I can easily get it done via online chat window...while at the office doing other things like catching up on e-mail or invoicing...or other things that I rarely have to time to do.
And Dell pays some tech to go onsite and do the job. For me, with my fixed monthly clients..makes the most sense...as I'm not spending my time doing something like break/fix, nor am I burning gas going there.
Their good Latitude models don't come with bloatware like the home grade ones do. At least if you're ordering them properly for your clients.
That said..for day to day use as an onsite computer/network tech....I still prefer a tank of a laptop...Lenovo Thinkpads.
My Thinkpads rarely get fully powered off or fully rebooted. Usually just a dozen times a day or greater...the lid get slammed shut, it gets thrown in my laptop bag still running, attached to the back of the Harley (black laptop bag in the hot sun? Oh yeah! Hefty vibrations from a big v-twin motorcycle? Oh yeah!)
Or tossed on the floor of the pickup..and off to the next location. Remote, open lid, log in....repeat cycle.
It can go for over a month or two without a proper reboot.