Where do you store your tech wiki / knowledgebase info?

[TechLady]

I'm sure all of us collect lots of tidbits everywhere for future reference. What do you use to store all your digital notes, and why? I've been using Springpad to collect all my notes/tips, but I'm getting the sense it's not the best choice, perhaps. Thoughts?

 

[compnet]

I was going to set up a dokuwiki but never got around to it..

 

[mau64]

I use Evernote but am looking for a better solution.

 

[SilverLeaf]

I thought about creating a personal tech wiki at one point, but never got around to it.

Lately, I've been thinking about just using a gmail account. Why not just send all of my notes and such to my gmail account, put appropriate keywords in the subject line, organize into folders and assign labels? That way you could access from anywhere (as long as you have an internet connection) and have gmail's powerful search functionality to find what your looking for quickly.

Haven't done it yet, but I've been thinking a lot about it and may give it a try soon.

 

[acscva]

I use Evernote but am looking for a better solution.

Why is Evernote not working for you? I just started using it myself a couple months ago and is working very well for me after I got some online training that gave me some great ideas on how to use it better.

 

[Cambridge PC Support]

I just throw everything into Evernote, and then it's searchable.

Am thinking of paying for the service (4 quid a month), which will give me offline notebooks on my Android so that it's still usable for when I don't have Internet access.

 

[SoloCon]

Wordpress? Have it included into my site that is password protected via an .HTACCESS file. Easy to setup and easy to search.

 

[ITMAN]

I created a media wiki on my web serve and prevented public access so I can acess it anywhere

 

[YeOldeStonecat]

"Notes" in public folders in our Exchange.

 

[Magic Miguel]

Recently started to use Evernote. Mainly for its syncing capabilities across all devices.

 

[mraikes]

I use my own Access database for job specific notes & details and Evernote for more general tips/tricks/fixes I stumble upon.

 

[TechLady]

The Achilles heel of Evernote (I've heard) is that it tends to get cluttered...that's why I went with Springpad. Still, I wonder if there isn't something more suited.

Here's what my notes folder looks like.

 

[altrenda]

Evernote is as organized as you are, which in my case means inconsistent.

I save things into general folders like customer notes and tech notes,then later organize it into subfolders. If I do it at least once a week it stays clean.

Instead of sitting watching progress bars at a clients computer I will clean their keyboard, mouse, and monitor and then organize my Evernote.

I use voice notes, pictures, Clipper, anyway I can to save something. The search is really effective.

 

[ComputerRepairTech]

I was using clipmate but after so many years...eventually it just started losing information, it simply can not handle that number of clips.

 

[hmig89]

Nice ideas, What about GitHub?

 

[Jeffreynya]

I have brought up this subject a few different times with Luke warm reception.

To be honest the best solution is one where everyone does not have to recreate the wheel with every new issue. We all search Google for issues we have not run across before. So in the spirit of that why not have a community run knowledgebase. A site where we just post our solution’s to issues we run across so everyone can benefit. We kind of have that in forums but with all the conversations and such, things like this get lost. You could also post how to’s and tutorials. For example, there is a post about how one member has offsite e-mail spam filtering setup. This would be a great place to post exactly how to do that so others who are interested in that service can do the same. Can’t think of a better way to learn

 

[johnrobert]

If I dont have it in my head I use Google

 

[andcorptech]

If I dont have it in my head I use Google

I used to until I got tired of pages going away. 99% of things are replicated all over the place but every so often you run into a weird obscure problem that has a very specific fix. I found that sometimes the site or page with this fix goes down so i used to store many of these "fixes" or info in text files. I have now begun using evernote and liking it so far.

 

[andcorptech]

I have brought up this subject a few different times with Luke warm reception.

To be honest the best solution is one where everyone does not have to recreate the wheel with every new issue. We all search Google for issues we have not run across before. So in the spirit of that why not have a community run knowledgebase. A site where we just post our solution’s to issues we run across so everyone can benefit. We kind of have that in forums but with all the conversations and such, things like this get lost. You could also post how to’s and tutorials. For example, there is a post about how one member has offsite e-mail spam filtering setup. This would be a great place to post exactly how to do that so others who are interested in that service can do the same. Can’t think of a better way to learn

This is a great idea. BUT it has some drawbacks. It would have to be made non public and non searchable by google. I have seen the reception people get on this site when they are non techs and i think most regulars on here would not wish to contribute to it if the public could see. This is reasonable, but still a drawback. Also there are often many methods of doing things so we would have to make it so that multiple solutions are allowed ( and not argued about)

Otherwise its a great idea

 

[AndyM]

I use hosted SharePoint. Works well for me, along with Connectwise.

Andy