vista help

[ccrios]

im not seeing any out of the ordinary processes running on this system. most of the processes would not let me kill them, not sure why as i was able to on my own Vista machine. tried to right click and "run as admin" but it just caused the system to hang and i had to end task.

 

[B Trevathan]

tried to right click and "run as admin" but it just caused the system to hang

Are you having trouble with everything that needs UAC? What AV was/is installed on the machine? Windows Live OneCare end of life has been causing problems.

 

[ccrios]

actually the owner did want a new AV because he had OneCare but it had recently expired.

 

[ccrios]

tried OneCare removal tool, no luck. disabled UAC in safemode and booted back into regular mode. i am now able to run msconfig, and regedit although some other apps still hang and still no internet access. im looking into it more now, just wanted to throw out an update.

 

[B Trevathan]

In my case nothing that needed UAC would start, it would just sit there waiting and if I went into the system properties half of the information would not show and most of the programs that load on start up would not load I think like windows sidebar and Quicktime and the network icon was the only things next to the clock and if you moused over the network connection icon it would not show any information, I couldn't run system restore or anything like that.

What I had to do is:

1. Boot into safe mode and change the date to 07/07/2010 and reboot back to normal mode.

2. Then delete the Live OneCare certificates and change the date back to normal.

That may be all it takes for it to work for you but it didn't completely fix it for me though I had to also uninstall OneCare and then I had to used the clean up tool.

Here is the links to get more step by step info:
http://www.technibble.com/forums/showthread.php?t=18400

http://social.microsoft.com/Forums/en-US/onecaregeneral/thread/d58206f4-d23a-49d2-b1ba-fb36f9bce5c1
http://social.microsoft.com/Forums/en-US/onecaregeneral/thread/531bbf4f-6f1a-4f44-afba-de263196269d
http://support.microsoft.com/kb/2284591

 

[ccrios]

trevathan you are my hero! this fix seemed to do the trick. a little upsetting as i stumbled onto a fix that required changing the system time a couple days ago. at the time with the initial problem, it didnt seem relevant. glad you posted when you did as i was already backing up the personal files to pave the system.

 

[B Trevathan]

Glad you got it fixed, thanks goes to Asrial for making his post, I would never have changed the time backwards because having the wrong time causes many problems. I had already told my client that a nuke and pave was about the only hope that I could see, I never want to nuke and pave I would only do it as a last resort, I had already tried just about everything that I could think to do. I always think there should be a fix instead of nuking and paving, and most of the time there is and look how fast this fix was it would've taken a lot longer to do a n&p.