GeForce RTX 5070 Ti Black Screens

[Velvis]

A friend built/setup a brand new gaming computer. Said it worked fine for a day then He said a game (I think Battlefield 6) required secure boot to be shut off to work so he went into the BIOS and did so. Afterwards after a few minutes the computer would display a black screen just running Windows (but the computer seems to be still running).

I havent be able to get more than a minute or so before the screen goes black.
I also booted into BIOS and after about 30-60 seconds the screen goes black.

I removed the GeForce card and just plugged into the built in HDMI video and it has been running without issue.
I am not convinced the secure boot has anything to do with it.

What are the reasons a GeForce card would/could cause black screens just 30-60 seconds into Windows.

Gaming rigs aren't really in my wheelhouse but wanted to help a friend out if I can.

 

[backwoodsman]

If it happens in BIOS too, I'd say it's most likely a defective video card. Try the card in a different computer and see if the problem follows it.

 

[frase]

A friend built/setup a brand new gaming computer. Said it worked fine for a day then He said a game (I think Battlefield 6) required secure boot to be shut off to work so he went into the BIOS and did so. Afterwards after a few minutes the computer would display a black screen just running Windows (but the computer seems to be still running).

I havent be able to get more than a minute or so before the screen goes black.
I also booted into BIOS and after about 30-60 seconds the screen goes black.

I removed the GeForce card and just plugged into the built in HDMI video and it has been running without issue.
I am not convinced the secure boot has anything to do with it.

What are the reasons a GeForce card would/could cause black screens just 30-60 seconds into Windows.

Gaming rigs aren't really in my wheelhouse but wanted to help a friend out if I can.

BF6 requires TPM/Secure Boot why did the user disable the feature for? Main issue of a fault would be drivers, have you done a removal of drivers with DDU, shut down method? As to what you are describing sounds like a commond TDR Error (Time Delay Response) of card & drivers within Windows.

My Checklist would be -

- Intitiate a CMOS reset on the board to set CMOS back to it's default state.
- Reseat GPU, RAM, and Flush PSU/Board Power
- Check CPU temp in BIOS for a min or two to check thermals out of windows
- DDU Current GFX Driver Set
- Reinstall GFX Drivers


AS @backwoodsman stated, try another card to see if there is an issue and check the Event Viewer and post any errors up here.

 

[phaZed]

If in BIOS it still blacks out, it's likely the card.
Ideally, you want another computer to throw it in, and see if it still misbehaves, removing all other variables.

1. I wouldn't rule out trying a different power supply.
2. Check BIOS updates. Historically there have been BIOS updates that fix timing issues with the PCIe bus - which could cause a hard-hang/blackscreen. That's a long-shot.
3. Reset BIOS settings - make sure there's no "Subsystem Timing Tuning" or any of that stuff on, and that the memory is set to the correct voltage at STOCK timings, not XMP Timings

 

[NETWizz]

This sounds really stupid to even say it but I have seen people who plug in cards and forget the external supplemental power cable.

Some cards boot getting enough power to run off the motherboard.... some don't. Just something to check. Other than that, I would make sure the card is fully seated/re-seated, too.

Any game should work with Secure Boot on. No need for it to make changes to the UEFI boot environment or GPT partition tables.

100% you have a hardware problem here.

Also confirm the motherboard is properly on standoffs, and what motherboard and power supply you have. Generally speaking, always go with a very high-quality video card for stability and stick to major memory manufacturers, too.

Where was the card acquired? Was it new or used?

Reason I am asking is that unfortunately there are unscrupulous vendors that do shady things like reflash a card's BIOS, so it mis-identifies, runs at the wrong clock rate, etc. Most likely the answer is that your friend need to warranty the video card.

 

[Velvis]

It looks like a fresh install of Windows and the latest NVIDIA driver solved the issue.

 

[Larry Sabo]

How do you explain that the problem presented while in the BIOS? I suspect the problem is not solved, but rather intermittent.

 

[GTP]

I agree with @Larry Sabo the problem is not solved if it's happening in the BIOS too.
I also agree with @phaZed that the PSU could be the culprit which also leads me to agree with @NETWizz that it seems like the card is not getting the correct amount of power - especially under load.
Either the auxiliary cable is not connected or the PSU is failing under load.

I know of no games that require Secure Boot to be disabled! Any game developer worth their salt would not even consider this.

As @backwoodsman mentioned the simplest and quickest test would have been to try it in another PC.

 

[Larry Sabo]

NorthridgeFix has been vocal about potential problems in the NVIDIA 50 series, which extend to the RTX 5070 Ti.

• Power Connector Concerns: The repair channel has highlighted continued concerns over the 16-pin (12V-2x6) power connector design across the 50 series, similar to the previous generation. Reports suggest that improper seating or potential load-balancing issues can lead to melted cables and damaged PCBs, making the cards prone to failure.