[REQUEST] Various BSODs | No Hardware Issues

[Appletax]

Newer HP laptop has been BSODing since it was new (most frequent is IRQL_NOT_LESS_OR_EQUAL).

Used the built-in hardware diagnostics and memtest86 Pro and found 0 issues. Thought the RAM was bad and causing data corruption.

Software issue?

Specs

• HP 15-au030wm
• Intel Core i5-6200U @ 2.3GHz
• Built 8/19/2016
• 8GB (4GBx2) RAM PC4-17,000/DDR3-2133MHz (4GBx2)
• 1TB HDD

Tested

• RAM for 18 hours, 40 minutes - 25 passes
• Hard drive quick test, short test, SMART, long DST
• Power source, battery
• System board
  • PCI read device
  • Memory
  • Onboard video
  • Audio
  • USB
• Processor
• Keyboard
• Touchpad
• Audio
• Video memory check (fast and extensive)
• Wireless module
• Touch pointer
• Touch drag and drop
• Webcam connection

Edit: perhaps I should test the power co

 

[Porthos]

Software issue?

Whenever I have issues like this I slap in a spare SSD and clean install Windows on it. Most of the time blue screens go away.

 

[nlinecomputers]

Need to use https://www.nirsoft.net/utils/blue_screen_view.html

 

[Appletax]

Need to use https://www.nirsoft.net/utils/blue_screen_view.html

Always. Doesn't help when the BSODs keep changing error codes. I nuked and paved Windows.

 

[Porthos]

I nuked and paved Windows.

And the results?

 

[sapphirescales]

Driver related issues might be the culprit. Turn off Windows 10's automatic driver updates on a fresh install of Windows 10 and then download all the drivers manually from HP's website. Windows 10 loves to install newer (but not 100% compatible) drivers.

 

[Appletax]

And the results?

Hasn't had an issue since I got it. Working fine. Time will tell.

 

[Appletax]

Driver related issues might be the culprit. Turn off Windows 10's automatic driver updates on a fresh install of Windows 10 and then download all the drivers manually from HP's website. Windows 10 loves to install newer (but not 100% compatible) drivers.

Good idea. I always do manual updates when possible.

 

[Diggs]

Bluescreens are so often memory related especially if the code is changing. Memtest just checks the memory address. Use Prime95 and stress the memory for 4-8 hours.

 

[Sky-Knight]

IRQL_NOT_LESS_OR_EQUAL Is almost always a defective device driver, and it must be either chipset, video, or network. Usually one of the first two. Yay for NT kernel weaknesses that have been there since NT 4.0!