Untangle Login

[Mike McCall]

I installed Untangle in bridged mode on a repurposed desktop today. I did the installation off the network except for the WAN side. Everything installed & updated. Once the setup was complete I placed it behind my Edgerouter X and before my Meraki switch and booted the box. While I do have Internet access (I'm here), I'm unable to login to the admin panel for Untangle. I can see the login from the ip address, but it refuses to accept my password. So, I took it out and set it back up on my desk and checked the configuration and I just don't see why it keeps saying my password isn't correct. The log shows multiple failed login attempts due to a bad password but nothing I've tried gets me in. Even the default root password is refused. So, I've taken it back out until I get this resolved.

Mr. Wizard said I could configure the internal NIC later, but the WAN side was necessary. I am assuming (I know, I know) that because I have internet access and the second NIC is set to bridged, the problem lies elsewhere. I haven't seen anything on their forums addressing this so it's probably operator error.

 

[Slaters Kustum Machines]

Hmm, not had this issue, but it's quick to rebuild since you don't really have any configuration at this point.

 

[Mike McCall]

Hmm, not had this issue, but it's quick to rebuild since you don't really have any configuration at this point.

True, and I don't mind playing with that, would just like to understand why it refuses my password.

 

[YeOldeStonecat]

My only guess is a fat finger when you were setting the password the first time...

 

[Mike McCall]

My only guess is a fat finger when you were setting the password the first time...

Ha, entirely possible! I think I'll rebuild it tomorrow. Good practice anyway.

 

[YeOldeStonecat]

I know it's possible...because, once or twice...maybe...I've been known to do it on firewall builds.

been there, done that, brought home the tee shirt! //sheepish grin

 

[Mike McCall]

I know it's possible...because, once or twice...maybe...I've been known to do it on firewall builds.

been there, done that, brought home the tee shirt! //sheepish grin

Lol. If that's what I did, I did it twice the same way to actually set it.

 

[nlinecomputers]

The other possibility is that you set it to a password other than you think you did. Old habits die hard. Try your most common passwords like your Windows password.

 

[Mike McCall]

The other possibility is that you set it to a password other than you think you did. Old habits die hard. Try your most common passwords like your Windows password.

Yeah, I went through every possible iteration. I either "fat fingered" it badly, or made a mistake in the configuration and didn't catch it. Either way, it's a good opportunity to reinstall/configure.

 

[Mike McCall]

Follow up:

So I reinstalled & configured this morning and all is well. It seems that my mistake was in not reading the directions (imagine that). I use a USB switch to move between devices allowing me to use the same keyboard, mouse, & monitor for multiple systems. Apparently Untangle doesn't like that. So, I drug out an old monitor, keyboard & mouse and set the box where it will be placed, and sat on the floor and completed the job. All went well and everything is working as it should.

I see said the blind man:

Map Distribution

Ok, clearly I've been in the dark about various sessions and connections to far away places. I Imagine most are benign, but I'm sure many are not. Hmm, I recall a discussion awhile ago about Geo-blocking and it's usefulness. That's part of the paid app I imagine. Perhaps some light is beginning to penetrate though, giving me direction on what I need to focus my efforts on learning. This gap will get filled!

 

[YeOldeStonecat]

Hmmm....I have a few Untangle appliances behind a KVM..but....different brands, who knows. She'll hot swap USB keyboards 'n mice just fine.

Geo Blocking is part of the Firewall module, which is in the free version.

 

[Mike McCall]

Hmmm....I have a few Untangle appliances behind a KVM..but....different brands, who knows. She'll hot swap USB keyboards 'n mice just fine.

It's during the installation process that it seems to have trouble. From Step 2 of the Quick Install Guide:

"If you use a keyboard/monitor switch, do not switch away during installation and configuration, steps 1 through 4."

During the first install using the switch, every time I would Tab to the next field it would lose the mouse. I'd then cycle through the other 3 to get the mouse back and keep going. Apparently it doesn't like that.

Geo Blocking is part of the Firewall module, which is in the free version.

Great, I'll have a look.