Toshiba Photocopier marks on Scans

[johnrobert]

I have an old photocopier there are smear marks on paper when I do a copy

its a Toshiba 1370

Put in new toner same result I wanted some input to see if its a waste of time cleaning drum or anything else

I notice there is a drum cleaning blade
https://www.ebay.com/itm/New-Drum-C...-1340-1350-1360-1370-4409832880-/162812002891

 

[backwoodsman]

Clean the paper path first. Then, if the drum has anything on it that shouldn't be there, clean it.

edit: But, of course, keep light exposure on the drum to an absolute minimum.

 

[Archon Prime]

 

[timeshifter]

If it's a photo copier then check the scanning feature. Some machines will get a mark on the document feeder and one tiny dot becomes a vertical streak.

 

[Markverhyden]

Is the toner fused?

 

[johnrobert]

not sure it's an older copier

 

[Markverhyden]

I mean is all the toner fused to the paper? When you move your finger across the streaks does toner come off?

 

[johnrobert]

Yes pretty sure it does
so if it sticks without rubbing off it not the fuser

lots of places are selling a drum cleaning blade so maybe that's the problem

 

[Markverhyden]

Then that's at least a problem with the fusing assembly.

 

[johnrobert]

Went to the house to help them with their iMac and the lady had bought a new toner cartridge and was attempting to take copier apart
just helping them out not getting paid for this.
with it being so old there is not much in Goole or youtube
I told them they could buy a laser all in one for $100
it like the family pet they don't want to part with it

 

[GTP]

just helping them out not getting paid for this.

You may as well buy them a new one now to save the headache later.
You do know you will get blamed for everything that goes wrong from this point forward?

 

[Diggs]

Old lasers had corona wires that did the fusing and needed to be periodically cleaned.

 

[johnrobert]

Yes I know, no good deed goes unpunished

 

[fencepost]

Is it a printer as well? or is there a way to print a configuration/supplies page? If so, send something out it that didn't come from the glass. If there's no streak, it's a scanning problem not an output problem.

If it's a scanning problem all the way down the page, it's trash. That doesn't look like it has a document feeder, so a full-length line down the page on scanning on a flatbed means that something in the scan head has failed.

 

[johnrobert]

Just an old copier
I talked to him today and he did not know you can get a laser in one for about $150

Thanks for all the help