Tis the season for idiots

[pceinc]

One of my clients ordered a Surface Pro 3 and had it drop shipped to my office. Our office hours are M-F 8-5. My mother was driving past my office Sunday morning and noticed a package leaning on my office door. She picked it up and brought it to me. I open it and discover the tablet was wet because it rained all day Saturday. No overhang at my office. So I look up the footage from my cameras and see it was delivered Saturday at 1:37pm by a driver in a budget rental truck. I look at the tracking and see the driver forged a signature.

I'm amazed it lasted until Sunday morning. We have a fairly safe town but I have first hand reports from friends who had packages stolen from mailboxes and front porches this season.

 

[cypress]

What an absolute idiot. Shocked as well it made it til Sunday. Any damage to the tablet?

 

[pceinc]

What an absolute idiot. Shocked as well it made it til Sunday. Any damage to the tablet?

Yeah, both boxes were soaked. I didn't even bother opening the tablet packaging. Client ordered another one. This time it should be delivered while we are in the office.

 

[PCSupportGlasgow]

One of my clients ordered a Surface Pro 3 and had it drop shipped to my office. Our office hours are M-F 8-5. My mother was driving past my office Sunday morning and noticed a package leaning on my office door. She picked it up and brought it to me. I open it and discover the tablet was wet because it rained all day Saturday. No overhang at my office. So I look up the footage from my cameras and see it was delivered Saturday at 1:37pm by a driver in a budget rental truck. I look at the tracking and see the driver forged a signature.

I'm amazed it lasted until Sunday morning. We have a fairly safe town but I have first hand reports from friends who had packages stolen from mailboxes and front porches this season.

would have lasted till 1:37:10 outside our office (and the 10 seconds was only to allow the driver a chance to look at beauty therapist next doors price list for botox before turned back on delivery).

 

[atlasmike]

Probably Laser Ship. They suck. Amazon contracts them. They rarely speak English and treat packages like ****, don't knock on doors and drive like ass******. The front office here at my apartment accepts packages for us and Laser just walks in to the office and literally drops the packages on the floor and just ass it away.

 

[cypress]

I can agree with this ^ Seen packages that I've ordered from Amazon come from Laser Ship and they have just been tossed on my front patio like nothing. Thank goodness there hasn't been any damages.

 

[pceinc]

Reminds me of this...
https://www.youtube.com/watch?v=lM3SRG7D21Y

 

[jft135]

Probably Laser Ship. They suck. Amazon contracts them. They rarely speak English and treat packages like ****, don't knock on doors and drive like ass******. The front office here at my apartment accepts packages for us and Laser just walks in to the office and literally drops the packages on the floor and just ass it away.

We have a company like that here called OnTrac. I hate them since they always show up at 5:30 with parts that I needed that morning. Both Quill and Amazon really like them because they are cheap for regional deliveries. I also had one of their drivers back up into my van and total it on his first day. He of course ran off, not noticing my parking lot cameras. Idiots.

 

[frase]

Couriers are like trained ninjas, Bing once on doorbell and they are gone. There needs to be a Courier Trap that triggers once they are on your door it releases a net that encompasses the courier, then one can sign and get package and release courier on there way into the wilderness.

 

[lcoughey]

Years ago, when I had a home based business, we couldn't figure why a hard copy RMA was taking so long. Then, one day, we were cleaning the garage and found a package in a garbage can that we hadn't been using. One of the many reasons we try to avoid UPS.

 

[Markverhyden]

The season is year round. There is a company I do work for that has coupon dispensing kiosks in a grocery chain. On occasion the printers need to be replaced so they provide me the Fed tracking number so I can get notifications. Now grocery stores are open 7 days a week around here, generally 7am-10pm. One service call it took Fedex 4 days to get the overnight delivery done. Each time an exception was logged that the business was unavailable/closed in the middle of the day.

 

[Mainstay]

I can completely relate.

We are in a small (safe) town and have returned NUMEROUS times to find expensive equipment leaning up against the door.

In our previous location, we had several complete workstations left in the rain (same thing, no overhang).

Now we have a nice carport that gets goodies routinely left in with our recycling... *sigh*.

We even have a full time receptionist that will step out for lunch only to find packages left on the doorstep (she is 4 feet away) and there was never a knock or a ring, just walk up, leave on doorstep, run away....

Sometimes I laugh, sometimes I rage, but mostly I just accept it.... although I wouldn't mind a free SP3 =)

 

[neil]

There was an interesting item about this on the radio yesterday which gave some insight into the motivation of the delivery people, at least here in the UK.

With the explosion of on-line shopping and deregulation of the parcels market here, many new cut price delivery companies have sprung up in recent years. Many (most?) of these companies do not employ their delivery staff, but contract out to self-employed individuals who get paid on a per-parcel basis when delivered. The amount they get paid seems to vary between 45 and 65 pence ($0.70 - $1.00) per parcel depending on distance from the depot. For this they are supposed to make three attempts to deliver and they have to cover all their own fuel, insurance and other vehicle costs. I can certainly see how that would motivate me to get rid of a parcel on the first attempt and never mind any risk of theft, rain or whatever! The result is many horror stories similar to this thread and worse - parcels just thrown over walls and fences, no real effort to hide parcels from public view and so on. No excuses for any of this, but I guess we all like "free shipping" which of course is never really free, but forces the market to dumb the service down to the lowest acceptable level they can get away with. Market forces at work.

Neil

 

[SpaceSquad]

Couriers are like trained ninjas, Bing once on doorbell and they are gone. There needs to be a Courier Trap that triggers once they are on your door it releases a net that encompasses the courier, then one can sign and get package and release courier on there way into the wilderness.

lol!

I had two packages delivered today. I was 6 metres from the door and headed straight to it and opened. He was almost done writing the slip!

 

[Martyn]

Parcel deliveries are ridiculous. My workshop is upstairs, I get a ring of the doorbell, I respond immediately then a nanosecond later there is a furious knocking at the door like my house is on fire. If I'm out I get parcels left all over the place including cardboard boxes put in the recycling bin. What if I'm away for a day or two and the bin gets emptied? [emoji34]

 

[joydivision]

I really do believe click and click is the answer, my local Morrisons has just put a machine in their car park. I am not quite sure if I would trust it though, what happens if it breaks down just as it is depending your parcel? I assume it will also only work for smaller items.

 

[Martyn]

The DPD one hour slot works quite well.

 

[joydivision]

Yeah, I think they have improved a lot too, I love the fact you can track where the vehicle is as well, so not only do you know it is within the hour, you can narrow it down to minutes. My local DPD driver is always very friendly too, unlike the Yodel idiots.

 

[neil]

The DPD one hour slot works quite well.

Indeed I have not had DPD let me down yet. The email updates are great and the predicted one hour delivery slot has been spot on so far. Always the same driver too, which is encouraging that they don't have revolving door staff turnover.

Neil

 

[mikeroq]

We must have it lucky, all our packages come safe and sound they always bring them in. UPS, Fedex, etc. If something comes on a Saturday it is never left outside.

Shocking how bad it is out there in some places.