This Changed The Way I do Repairs....Must Read

JamesHardin

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This was really too valuable not to share. I have used it multiple times in the last few weeks and it worked perfectly every time.

gcsdblogs.org/roodhouse/?p=867&cpage=1#comment-1258

So in my line of work I often have to work on machines that are 6-10 years old with propitiatory software from a company that is most likely out of business, a decade of important finical data, no backups or install files, etc.
A good example of this would be working on a restaurant's POS system from 2001 that has a fried motherboard. Happens all of the time.

Before I only ever had two options to give them.

#1 - Replace all of the terminals, peripherals, and POS software for new. About $4000 per terminal total, so a three station setup would be $12,000. Plus another $1000 to try and backup their old finical data, plus time for employee training and system programming.

#2 - I can go on ebay and probably find a replacement motherboard of the exact make and model. However be aware that a computer of this age will fail again, and probably sooner than later. If the hard drive goes next their is little chance for recovery at all. So we should clone it over to a new drive and put a backup somewhere safe on an external. Also power supplies are fairly cheap so we should replace that as well. If we do not order new memory and/or CPU there is a chance that when the motherboard comes in that one of those is not working either which will delay it another week which will leave you down for close to a month (the ten days it probably took for them to decide to call someone, deal with 10 techs who didn't know what they were doing, finding me, scheduling an appoinment, doing the diagnostic, ordering the MB, waiting for shipping (probably no expedited shipping option, finding out more equipment is bad, ordering it, shipping, installation, etc......easy for these repairs to take a month if not thought out ahead of time) So we should order that as well. So that brings your total to about $1500 for a machine that is a decade out dated. And if you want to upgrade your system at a later date the machine that you just paid $1500 for is complete garbage and is not good for anything.

Well now because of that link I found I now have a wonderful option #3 which has changed the way that I do repairs!!!

#3 I can order a new, modern bookshelf POS unit for $900, clone your hard drive to the new one, clear the registry of driver associations, re install your drivers and for $1400 you get a brand new machine. And then if at a later date you decide that you want to modernize your POS software then this machine is capable of it.

This happens all the time. Most of the time POS, but sometimes with lawyers, mechanics, dentists, doctors, accountants, boat captains, the list is endless. I have had to give the first two options a hundred times and I always felt that there was a better way.

And for those that are thinking "You could always do a repair install if it blue screens after switching the drives". I know. And that sucks. It works maybe 25% of the time tops. And when it does work it is buggy and the machine is never the same as it was before.

So if any one has any questions I have done it a dozen times now with success. Hope it helps someone else as much as it has helped me.
 
Delighted you're happy with this procedure. It's not exactly new though. I first used it in 2003. It doesn't work 100% of the time, so just be aware of that. The Intel to AMD router or vice versa is the most likely to fail but will work most times. There are similar utilities to FixIDE available on UBCD4Win.

A somewhat similar but more labour intesive approach is just to do a repair install.
 
You are right it is not 100% legit, but in reality the new machines come with windows licences, so Microsoft got their money.
 
The other thing I can see going wrong is when the software stops working because hardware changed.

A couple of my customers have programs that need to be reactivated after upgrading a hard drive. One program even needed to be reactivated after adding ram to the system.
 
You are right it is not 100% legit, but in reality the new machines come with windows licences, so Microsoft got their money.

Oh yeah man, I personally could care less. As long as they have their COA, thats all I am concerned about. I will not however, install cracked software by any means. I will only install what is on that COA or on their restore partition or CD.
 
Ever use Paragon???? we use it all the time..... just used it last night on a 10yr old XP unit and in 3hrs it was in a brand new i5 unit.... worked flawlessly.
 
I do not see a download link or a way to purchase the software. Is the is the Drive Copy Pro the same thing? And just for clarification, this will allow us to take a hard drive from one system and migrate it to a completely different system regardless of hardware?

http://www.paragon-software.com/home/hdm-personal/features.html
$49.95 - technically the home version - won't work on servers

http://www.paragon-software.com/business/hdm-server/
$799 - Server version - more features but not needed for just the basics.


The latest Adaptive Restore helps you restore your system backup onto completely different hardware from which the backup was made, or migrate your operating system from your old to your new computer. P2P Adjust OS Wizard will add all required drivers smoothly and easily, making your operating system bootable on your new machine or on the altered hardware



pdf of features:
http://download.paragon-software.com/doc/HDM12Suite_Full_Features_List.pdf
 
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I do not see a download link or a way to purchase the software. Is the is the Drive Copy Pro the same thing? And just for clarification, this will allow us to take a hard drive from one system and migrate it to a completely different system regardless of hardware?

I use Acronis Backup & Recovery 11 w/ universal restore. It will allow you to copy an image to a drive that is in a machine that has completely different hardware than the machine that the image (drive) originally came from.

http://www.acronis.com/backup-recov... 11&gclid=CKuSoterrq8CFUPf4Aodsiaapg#overview
 
It is technically legit if its an XP professional or Vista Business and you have a Win 7 Pro licence on the new PC. You are essentially excersising downgrade rights.
 
Problem is.....couple of things...and if I spend a few more minutes thinking about it I could add a ton more problems to the list.

10 year old computer means 10 year old OS....at the newest, that will be Windows XP. All effort should be made to put that OS out to pasture for retirement.

Moving a retired OS to most of the new hardware platforms out there...it's likely unsupported by the hardware vendor. New motherboards, new graphics, new sound, new NICs....you go to the hardware vendor support/downloads/drivers sections and you usually won't find drivers for XP..because it's retired and no longer supported.

Most business computers come with an "OEM" license..it lives and dies with the hardware it originally came on..and goes no further for its life.

This is assuming the client/potential client is running legacy software that is no longer supported....as in they dropped paying for their yearly support contract, or they're still running a version that the software vendor stopped supporting years or decades ago and the client failed to renew/upgrade to the current version to remain within support. I tell my clients...or potential clients...if they want me, and my support...they are to remain within full support of their LOB apps and keep current with them. I've been in those situations in the past where I've agreed to take on supporting some legacy app they have. I started my career working with DOS and old pre-Windows networks...I know my way around those well, but as hardware changed, and OS's updated...it becomes a huge burden. You'll waste incredible amounts of time trying to get their old stuff running with certain obstacles. Suddenly that 2 or 3 thousand dollar a year support contract for their LOB app becomes more attractive than your time and bills spent from working on ancient cr@p.

I used to work with a guy that did the above thing....simply moved a drive from an old computer to the new one....booted up....deal with hardware/driver issues for the first few reboots and he shoehorned in new drivers to beat the square peg into a round hole (best analogy for this). I always laughed at that and his butchery hack attempts at doing jobs like this. I took over lots of this guys clients after we both left that company we worked for, and lots of end users of computers he did that to complained how it would lock up now and then, or go into "not responding", issues like that.

I'll take the clean approach any day...nice clean computer with latest OS and drivers, install the app(s), migrate the data...nice and clean and reliable.
 
Problem is.....couple of things...and if I spend a few more minutes thinking about it I could add a ton more problems to the list.

10 year old computer means 10 year old OS....at the newest, that will be Windows XP. All effort should be made to put that OS out to pasture for retirement.

Moving a retired OS to most of the new hardware platforms out there...it's likely unsupported by the hardware vendor. New motherboards, new graphics, new sound, new NICs....you go to the hardware vendor support/downloads/drivers sections and you usually won't find drivers for XP..because it's retired and no longer supported.

Most business computers come with an "OEM" license..it lives and dies with the hardware it originally came on..and goes no further for its life.

This is assuming the client/potential client is running legacy software that is no longer supported....as in they dropped paying for their yearly support contract, or they're still running a version that the software vendor stopped supporting years or decades ago and the client failed to renew/upgrade to the current version to remain within support. I tell my clients...or potential clients...if they want me, and my support...they are to remain within full support of their LOB apps and keep current with them. I've been in those situations in the past where I've agreed to take on supporting some legacy app they have. I started my career working with DOS and old pre-Windows networks...I know my way around those well, but as hardware changed, and OS's updated...it becomes a huge burden. You'll waste incredible amounts of time trying to get their old stuff running with certain obstacles. Suddenly that 2 or 3 thousand dollar a year support contract for their LOB app becomes more attractive than your time and bills spent from working on ancient cr@p.

I used to work with a guy that did the above thing....simply moved a drive from an old computer to the new one....booted up....deal with hardware/driver issues for the first few reboots and he shoehorned in new drivers to beat the square peg into a round hole (best analogy for this). I always laughed at that and his butchery hack attempts at doing jobs like this. I took over lots of this guys clients after we both left that company we worked for, and lots of end users of computers he did that to complained how it would lock up now and then, or go into "not responding", issues like that.

I'll take the clean approach any day...nice clean computer with latest OS and drivers, install the app(s), migrate the data...nice and clean and reliable.

I 100% agree with what you are saying. XP needs to go and if you are able to convince the customer to upgrade, you need to do so. Where I see this all being feasible is for Vista and 7 Systems that need to be migrated to a new machine or that needs to have a crappy motherboard replaced or upgraded with a much better one. I know its not 100% legit, but I see it like most everyone else. MS got their money and as long as you got your COA, your good to go. That said, if the customer has Vista, its a good opportunity to just upgrade them to 7 and avoid the EULA issue altogether.
 
I still think WinXp has much life in it xp does not 'NEED TO GO' as you state PCX. Since MS are going to support until 2014 Xp is still a valid O/S if users currently own the OEM for this. Hardware is another cost factor for some users as some do not need the newest fandangled hardware or O/s. This may or may not make it more difficult for you to support the client, though if you are knowledgable in the process Im sure you will find it easy enough.

just some info for you PCX
http://support.microsoft.com/lifecycle/?ln=en-gb&c2=1173
 
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10 year old computer means 10 year old OS....at the newest, that will be Windows XP. All effort should be made to put that OS out to pasture for retirement.

I'll take the clean approach any day...nice clean computer with latest OS and drivers, install the app(s), migrate the data...nice and clean and reliable.

The problem I am having at the moment is that I support quite a few businesses whose software providers insist XP is installed instead of Windows 7. Its not as easy just to "change software" as these are specialized, proprietary applications. These customers are where I use the Clone XP Method and sell a Win7 Pro license with the machine.
I do wish developers would be more proactive in updating software for new OS's, but many just do not. I have noticed that many of them require USB protection dongles so maybe that's got some bearing on it.

I also use this method where the PC has many specialized programs, with customised preferences which isn't easily replicated. I'm actually doing one for a Gym right now using this method as the PC runs in-house music and membership database with secondary screens. They don't want the hassle of reconfiguring the machine ( or paying me to do it) so we are cloning the OS to the new PC

As for most other PC's I sell, its Windows 7 all the way, you are right in the fact that its an old OS and its not going to be long before hardware doesn't support XP anyhow. Software is beginning to go this way already.
 
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