I realize this is a very provocative thread but I also believe that this is a real threat to our businesses and that is why I started this thread. This is not meant to be a dooms day thread - rather one that points out a problem in hopes of generating some real dialog about how to fill a gap that is coming.
There will be a significant reduction in the installed "traditional PC" footprint due to the smart phone. This will be especially notable in the 3 to 5 year time-frame.
This technology is so rapidly advancing because of:
- the efficiency & speed of the mobile phone Operating Systems,
- the CPU power that is here now & coming in the near future (this is big),
- the broadband speeds were are now seeing on these devices (10+ mbps), and
- the ease of connectivity of these devices to full-sized I/O devices.
This will allow the smart phone to easily replace the desktop/laptop PC. The convenience and ease of portability speaks for itself. The power these devices have and will achieve is significant. We are now fully into 10+ mbps Internet connection with these devices without the need for a traditional home broadband connection.
The mobile providers are fighting tethering right now but there will be a day when they embrace it. That will be huge.
We are well underway into an "
all out war" in the Smart Phone arena. The reason this is a valid threat to the PC repair business is that the smart phone is so easy to fix that any user can reload it and get their data back on it in a matter of minutes thus eliminating the need for a tech.
Two things compose about 40% of
my PC repair business:
1) Hard Disks (dead Hard Disks or just with corrupt sectors)
2) Registry problems or "other" OS problems requiring a OS reload
Both of those issues go away with the smart phone as far as I am concerned. They don't have a Hard Disk and a reload is as easy as pressing and holding two buttons.
Another 20% to 30% of my business is in wireless networking so the smart phone takes that away too. So 60% of my business is being threatened by these devices.
Will all desktops go away? No. There will still be desktop PC's to work on. Especially so in the workplace. But this will certainly slice into the overall footprint of installed PC's we now enjoy. That will make you and I compete harder against each other for the remaining slice of the pie. It will also cause us technicians to have to shift focus into other technical areas to make up for lost business.
Right now in my customer area (a major US metro area) I have more than enough business every day to make a very good living without doing much if any advertising (almost all word of mouth). I like that. But I am always looking ahead at what my business looks like in the months and years ahead and I see the smart phone as a threat to installed desktop/laptop PC's.
I hope this topic opens up dialog about how we as techs can take advantage of this shift. It probably cannot be answered right now at this moment but in the months to come we need to be aware of this threat and how we can accommodate it. It appears to me to be on the very near horizon and thus will begin to deplete our revenue.
Ref:
Android as the Viral Game Changer