Techsuite vs. Malwarebytes TechBench

BulletSponge

BulletSponge

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Hello all,

Is anyone using either of these tools in 2025? I know that all of it can be accomplished without them, but the one stop shop for low hanging fruit with automation is pretty appealing. Techsuite has no changelog since 2018, but a lot of the tools don't really need updating, or are third party implementations that probably update themselves. Can anyone comment on either suite's efficacy or suggest an alternative? I've already been eyeballing PC-Doctor Service Center but to my knowledge it lacks a built in malware solution, it is geared towards diagnostics. Thanks for any input!
 
BulletSponge said:
Hello all,

Is anyone using either of these tools in 2025? I know that all of it can be accomplished without them, but the one stop shop for low hanging fruit with automation is pretty appealing. Techsuite has no changelog since 2018, but a lot of the tools don't really need updating, or are third party implementations that probably update themselves. Can anyone comment on either suite's efficacy or suggest an alternative? I've already been eyeballing PC-Doctor Service Center but to my knowledge it lacks a built in malware solution, it is geared towards diagnostics. Thanks for any input!
Click to expand...
I prefer Malwarebytes. Anytime I add the software to a customer's computer to run a virus scan, I recommend to the customer that they buy it. I believe it's only $40 per year and you get so much more out of it, when you buy.
 
@ThatPlace928 @frase @Porthos @GTP @DRPCNZ

Thanks for the suggestions and opinions, I've reviewed UVK and WRT, both look like excellent tools. Both very reasonably priced too, especially in comparison to the other choices. I will be choosing one of them to begin my business with for sure. It was also an excellent learning experience, I've become so reliant on corporate type software from my previous experience I had automatically filtered tools like this out as choices without even a fair glance. I almost missed out on good tools at a good price due to my ignorance, so thank you for sharing your personal recommendations.
 
BulletSponge said:
I almost missed out on good tools at a good price due to my ignorance, so thank you for sharing your personal recommendations.
Click to expand...

And a big thanks to you for saying exactly this. We all suffer from ignorance about many things, but ignorance is curable upon exposure to factual and pertinent information. You will get (and, it seems, intend to provide) scads of that in this venue. So I'll say welcome here instead of on your intro thread!
 
I have been using TechSuite for years because it is easy to automate within SyncroMsp. I can create a scheduled script that opens a ticket, runs a TechSuite procedure, adds time to the ticket, and then closes it—all in the background for the user.
Is there a way to do this with Windows Repair Toolbox? Or with SuperOPS, I'm having a demo with them today?
 
BT Computers said:
I have been using TechSuite for years because it is easy to automate within SyncroMsp. I can create a scheduled script that opens a ticket, runs a TechSuite procedure, adds time to the ticket, and then closes it—all in the background for the user.
Is there a way to do this with Windows Repair Toolbox? Or with SuperOPS, I'm having a demo with them today?
Click to expand...
Ask the dev of WRT @AlexCa
 
BT Computers said:
I have been using TechSuite for years because it is easy to automate within SyncroMsp. I can create a scheduled script that opens a ticket, runs a TechSuite procedure, adds time to the ticket, and then closes it—all in the background for the user.
Is there a way to do this with Windows Repair Toolbox? Or with SuperOPS, I'm having a demo with them today?
Click to expand...
Hi, no, WRT doesn't support running procedures via command-line parameters.
 
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