stumped here, MSE won't update no matter what

[ell]

Hi, well this hasn't happened in ages, but I'm stumped. I have a win 7 64 bit with something stuck on it I can't find! I have run d7, new mbr, chkdsk, sfc, combofix, tsskiller, hitman, instant process killer,mwb, sas along with kapersky, panda, spyware dr (all offline from boot cd) Also checked for another partition in computer mgmt, did find a 9 gb one, deleted it. Can't find anything in autoruns either. No matter what MSE won't update after initial install, it uninstalls, reinstalls fine, even updates on the installation, but then I get and error on every attempt to update after that. ERD doesn't find any errors in sfc. I ran the windows repair from it to for startup issues it threw up the message that it could not repair it, but it boots fine. I also tried a win 7 repair installation but that failed because it said it could not download the required updates. Windows update is downloading updates but fails to install too, I've done the resets etc in d7 for it. everything else is running like a top. I tried resetting permissions with d7, however I see it has failed with some of of them. Still infected somehow???

 

[tim fitzgerald]

I had the same problem on a new Lenovo I was setting up for a client. MSE wouldn't update I tried everything I uninstalled MSE (completely) and ran D7 which said MSE was still installed. The PC was right out of the box so no viruses (checked anyway)after an hour on the phone with Microsoft, to no avail, I started over and reinstalled windows 7. It was faster than playing around all day on a usually simple job like a PC setup. Everything was fine after that, client happy and me too. Still don't know what it was.

 

[ell]

I had the same problem on a new Lenovo I was setting up for a client. MSE wouldn't update I tried everything I uninstalled MSE (completely) and ran D7 which said MSE was still installed. The PC was right out of the box so no viruses (checked anyway)after an hour on the phone with Microsoft, to no avail, I started over and reinstalled windows 7. It was faster than playing around all day on a usually simple job like a PC setup. Everything was fine after that, client happy and me too. Still don't know what it was.

The error code I'm getting from mse is 0x80240022, is that what you got? And the windows update error code is 80246008, I read something about BITS not running in services, well its not even there so I downloaded and install the msft fixit for it, that didn't help either. You know whats weird, revo uninstaller doesn't even see mse installed???

 

[tim fitzgerald]

I did the same with MS Fixit with the result you got. I was also led around by the nose in circles by one of MS people, after which they basically said good luck, your on your own. Got an e-mail asking how I rated their help!!

 

[FoolishTech]

Ell, about all I can offer on this thread is, are you using D7 v7.1 or above, in v7.1 I seriously beefed up the BITS / WUAUSERV service repairs as part of the Repair Windows Update functionality.

If you were running the latest D7 and it didn't help, but you later find a fix PLZ post it and let me know, as I will add this to D7's functionality in the next release!

 

[ell]

Ell, about all I can offer on this thread is, are you using D7 v7.1 or above, in v7.1 I seriously beefed up the BITS / WUAUSERV service repairs as part of the Repair Windows Update functionality.

If you were running the latest D7 and it didn't help, but you later find a fix PLZ post it and let me know, as I will add this to D7's functionality in the next release!

I was using version 6.2.0, shoot wish I read this post before I nuked & paved, I hate throwing in the towel! However I had spent far too much time trying to crack it.

 

[tim fitzgerald]

When I had to nuke & pave was before D7 V7.1. darn.
TFitz

 

[PCX]

I am assuming that you tested the hard drive, am I correct? Obviously failing hard drives can cause software issues.

 

[mm201]

You know whats weird, revo uninstaller doesn't even see mse installed???

I've noticed that myself recently but you can remove it using the Windows installer.

 

[ijunkie]

I have run into this twice recently. Out of curiosity check for a bad block on the drive. I had a rootkit that stayed even after a format and reinstall. both had on bad block. I zeroed and reformatted, then reinstalled. I couldn't find a bad block on the drive after this. Did a rootkit somehow do this to be able to run from it? I'm stumped. Everything worked fine afterward...so far and knock on wood!

 

[mikesit]

Had the probelm too after an infection and ran this and it starting working...give it a try.

Start - Run - %SYSTEMROOT%\SYSTEM32\REGSVR32.EXE %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL - enter

 

[ell]

I've noticed that myself recently but you can remove it using the Windows installer.

yes, I knew that, I reinstalled it a couple times, just thought that was odd revo didn't see it.

 

[ell]

Had the probelm too after an infection and ran this and it starting working...give it a try.

Start - Run - %SYSTEMROOT%\SYSTEM32\REGSVR32.EXE %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL - enter

Isn't that the command to restart the wu services? If so, I already tried that will d7 and another prgm, I backed up her data and reinstalled windows, all is good now but I still would like to know what was wrong, I'm thinking there had to be some kind of corrupted key but I couldn't find it.

 

[andcorptech]

I have had 3 notebooks on in the last 2 weeks with seemingly similar problems and i fixed them by uninstalling and reinstalling the updated intel storage drivers. Why this is a problem I dont know but it fixed my issues. Took me ages to work out initially though.

FYI this also can fix problems with Windows mail and live mail .

 

[NYJimbo]

I would love to get one just like that, I am really loving the stuff D7 does for me and I would like to see if it can clobber that as well. The less I have to think when doing a repair the more time I have to watch cartoons.

 

[Galdorf]

Usually that type of problem is from a rootkit, i find that vba32resuce finds things other scanners cannot.
If vba32rescue does not find anything i usually fix the mbr and then if that does not work i start looking at things manually and use rootkit unhooker.

 

[ell]

I am assuming that you tested the hard drive, am I correct? Obviously failing hard drives can cause software issues.

yes, I always run full hardware tests before virus/software fixes. System running very smooth aside from the updates issue.

 

[ell]

Usually that type of problem is from a rootkit, i find that vba32resuce finds things other scanners cannot.
If vba32rescue does not find anything i usually fix the mbr and then if that does not work i start looking at things manually and use rootkit unhooker.

yup, this is my routine too, I have an offline disk with multiple scanners and I manually examine too, also did fix mbr, always find them but this one got by me.

 

[ell]

I have had 3 notebooks on in the last 2 weeks with seemingly similar problems and i fixed them by uninstalling and reinstalling the updated intel storage drivers. Why this is a problem I dont know but it fixed my issues. Took me ages to work out initially though.

FYI this also can fix problems with Windows mail and live mail .

Really?! wow, I'll have to remember this, doesn't make sense why that would effect mse and windows update.

 

[16k_zx81]

I would love to get one just like that, I am really loving the stuff D7 does for me and I would like to see if it can clobber that as well. The less I have to think when doing a repair the more time I have to watch cartoons.

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