STOP 0X0000007E and won't boot from CD

[rdctech]

Hi,
I am currently doing an IT course so if this is a silly question sorry!

I went to look at a friends computer which is running XP who had the STOP 0X0000007E error and I looked on the forums and found a previous thread with the answer to fix the problem but I cannot get the computer to boot from CD I set the boot order to boot from CD first and then set it as the only thing to boot but it still would not. It just displays an error saying something about a system disk failure.

A way to get round it that I was thinking was to take the HDD out of the PC and put it in mine and do it like that, but I have got two questions

1. Will the HDD boot in another PC if it is has an OEM version - does it check the motherboard e.t.c?
2. Also if the repair does not work how would I reinstall XP as it needs to have the same motherboard etc to activate?

Any help appreciated!!
Reece

 

[NYJimbo]

The computer doesnt have a make and model number ?

 

[rdctech]

The computer doesnt have a make and model number ?

Sorry, it is a home build with an Asus motherboard.

 

[NYJimbo]

Assuming its an IDE based CD drive, is it on the primary or secondary channel?. I've seen some mobos that wont boot a cd if its on the secondary, esp if its the secondary slave.

Reset the BIOS to defaults and then go back and make the CD first bootable
and see if its boots.

If not try temporarily using a name brand cdrom/dvd player in its place.

 

[rdctech]

Thanks, yes I didn't think of that. I will have to have another look and try another CD/DVD Drive if it doesn't work.

 

[Cambridge PC Support]

and another CD too

(filler text)

 

[iHelp Computer Services]

Wow, this is strange. I helped a friend with this EXACT same issue yesterday. We tried to boot from CD to run a system repair and it would blue screen a few seconds after starting to boot from CD.

We tried the following things and still experienced the same issues:

Replaced hard drive
Pulled all RAM and tried new ram and new ram slots
disconnected CD drive
tested power supply
Tried booting from a different XP CD
removed graphics card and enabled on board graphics
tried different SATA connector on motherboard.

This left me with the conclusion that it had to be the processor and/or motherboard. The weird thing is, the motherboard was replaced under warranty from Dell a few months ago. He doesn't know if the processor was replaced.

The fact that I see this post makes me wonder if this is truly what the problem is.

I do know that his BIOS was a revision or two behind, but we didn't have much of a way of updating the BIOS.

 

[NYJimbo]

Wow, this is strange. I helped a friend with this EXACT same issue yesterday. We tried to boot from CD to run a system repair and it would blue screen a few seconds after starting to boot from CD.

We tried the following things and still experienced the same issues:

Replaced hard drive
Pulled all RAM and tried new ram and new ram slots
disconnected CD drive
tested power supply
Tried booting from a different XP CD
removed graphics card and enabled on board graphics
tried different SATA connector on motherboard.

This left me with the conclusion that it had to be the processor and/or motherboard. The weird thing is, the motherboard was replaced under warranty from Dell a few months ago. He doesn't know if the processor was replaced.

The fact that I see this post makes me wonder if this is truly what the problem is.

I do know that his BIOS was a revision or two behind, but we didn't have much of a way of updating the BIOS.

I think he blue screened before the attempt to boot off the CD, it didnt BSOD on the boot of the cd, its just the cd wont boot.

You are seeing something different, right ?

 

[rdctech]

I think he blue screened before the attempt to boot off the CD, it didnt BSOD on the boot of the cd, its just the cd wont boot.

You are seeing something different, right ?

Yep, my BSOD appears at startup not when you try and boot from CD. I hope it doesn't BSOD when I finally get it to boot though.

 

[NYJimbo]

Yep, my BSOD appears at startup not when you try and boot from CD. I hope it doesn't BSOD when I finally get it to boot though.

I have a feeling your bsod is KB977165 and/or virus related, but the problem is you gotta boot off that CD/DVD first.

 

[rdctech]

Yh thats what I thought it was and I searched the forums and found out what I had to do but I can't boot to try it out . I will have a look at the PC tomorrow and try and bring it home to have a go!

 

[diggauk]

I would suggest getting the drive out and slaving it up to an existing PC running XP. Then you can copy the atapi.sys file from system32\drivers on the booted computer on to the slave drive.

This should get rid of the 0x0000007E BSOD (it did for me yesterday )

As for booting from CD, have you tried various other disks or drives?

 

[rdctech]

I would suggest getting the drive out and slaving it up to an existing PC running XP. Then you can copy the atapi.sys file from system32\drivers on the booted computer on to the slave drive.

This should get rid of the 0x0000007E BSOD (it did for me yesterday )

As for booting from CD, have you tried various other disks or drives?

Just wondering I take it that it has to have the same OS as I am running 7 and the original PC is XP??

 

[B Trevathan]

Just wondering I take it that it has to have the same OS as I am running 7 and the original PC is XP??

You can slave the XP drive in a 7 system and run antimalware scans and check which updates are installed and get the OS key, etc, etc.
If the 7 system has trouble seeing the XP drive and ask you to format it, choose NO, but you know that.

I think the atapi.sys file should be from the same OS as the drive.
You should be able to find an XP system somewhere and copy it.
There should be one on Microsoft's Windows XP disc like D:\i386\atapi.sy_
One has been posted on here at http://www.technibble.com/forums/showpost.php?p=106483&postcount=19
Here is a link to one for XP with SP3 http://www.baldurdash.org/atapi.sys
I would rename the file on the XP drive and not delete it until after everything is up and running.
The atapi.sys is located in the folder C:\Windows\System32\drivers.

 

[rdctech]

Computer now booting up! I took the HDD and plugged it into my pc and scanned it and found loads of viruses malware e.t.c, reccomended purchasing internet security then just copied the atapi.sys file which I downloaded from one of the previous posts. All sorted!!
Thanks Again!!!

 

[B Trevathan]

Can you boot from a CD now?

 

[Shark]

For what it's worth. I was having the same BSOD errors before and found that it was actually my Nvidia drivers. I know that may sound strange. But this is a fact. After figuring this out, I can duplicate it over and over. In the event log also was the 0x00000 (100) (1000) Application error too. With no app listed.
WinXP SP2
Dell XPS M1710
Nvidia GeForce Go 7950 GTX

 

[rdctech]

Can you boot from a CD now?

I haven't tried booting from CD yet as the client just wanted the PC back ASAP. I have left them with a NIS 10 trial so I shall be hearing soon and will try it then.