Removing obsolete email address when accessing MS Account

[Rigo]

When accessing the client's MS account, the system always tries to use his obsolete business email he no longer have access to.
Even after creating a new MS account, it keeps doing so.
I couldn't find a way to clear that from where it might be saved even after removing MS account entries from the saved passwords log.
And he doesn't use any other pwd mgr.

 

[frase]

Maybe in Credential Manager/Windows Credentials or in this case Web Credentials.
Check for any MS Related entries in there and remove.
Use another browser to test, clear all security & browser related settings in the browser?

 

[Rigo]

Web Credentials

I thought that was no longer available in Win11 but it still is.
I'll try and see, thx.

 

[fincoder]

Go to Settings > Accounts > Your Info
and Settings > Accounts > Email & Accounts

From there you can remove the accounts you don't want remembered.