Problem with External USB HDD

Arhineus

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Have a Server 2003 SBS machine that normally uses an external 2.5" WD HDD as a backup device. Recently whenever the drive is plugged into the server while in Windows, the system slowly become unresponsive - the drive never shows up within My Computer.

If I boot to Safe Mode, the drive does mount properly, and the server does not have any problems.

Hoping to get some guidance on this one. :)
 
I agree with Fallout, chkdsk first. If that doesn't fix it (and it seems defective in other machines), try and get the drive out of the USB enclosure and test the drive. I'd bet that the raw drive is still fine and you're just having issues with the USB electronics.

/sch
 
Are there any errors in Device Manager when it's plugged in during normal mode?

No - no errors show up.

I would run a chkdsk on the external just to make sure it is good.
First question is obviously does the USB drive also cause this on other pcs?

I have tried multiple HDD's, different MFG's, all of which have the same problem. I have taken those same drives aftewards and plugged them into another system and they work fine.

Ran an SFC Scan, and everything was fine.

Just finished replacing the motherboard, thinking it may be part of the problem - did not help. I tried using a PCI USB card, no change.
 
Yeah, this is that thing... what do they call it. drive compatability mode (dos) like using compatible drivers for ntfs or having to load this other thing.

oh, my thoughts are this: delete the usb devices in system and allow the system to find them and then plug in the drive and see if it works. (usb device driver enfanglement.) enfanglement is my theory of what happens to windows usb ports (whether ohci, uhci, or ehci usb ports), after you plug in and unplug a device multiple times.

my other thoughts on this are: go into administrative tools, and when you git in there, look for computer manager, and go to disks, and etc, and when you get in there check to see if the system has reserved a spot for this drive under a different letter and the letter has gotten changed.

More thoughts include, oh no, what if this is fat32 and the drivers for it are mixed up, or possible enfangled somehow. And this virtual dos compatability mode stuff is kicking in and the confusion is wow, do i run this ext drive as this or as that.

my last thoughts are recent changes to the system, even possibly autonomous windows patches auto applied to the system may have created an unstable os as the result of driver upgrade incompatability. sort of like how some people break out but only if they drink grape soda, while wearing avon orange lipstick, with a mcdonalds french fry. Do you follow? Weird combinations creating an issue.
 
Does anything show in Event Viewer that may give an indication to the problem? Are there any processes w/ high CPU usage that start when the drive is connected? Does the same thing happen if antivirus software is disabled before connecting the drive?
 
Turns out the issue was with a driver (%windows%\system32\drivers\xiofsf.sys) that was being used by the Pervasive PSQL File System Filter Drive Service. Disabling this fixed the issue. :/
 
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