Poll: WORST email clients

Worst email client...in your opinion

  • Outlook

    Votes: 11 22.4%
  • Outlook Express

    Votes: 2 4.1%
  • Windows Live Mail

    Votes: 13 26.5%
  • eM

    Votes: 0 0.0%
  • Thunderbird

    Votes: 2 4.1%
  • Postbox

    Votes: 0 0.0%
  • Eudora

    Votes: 1 2.0%
  • Other

    Votes: 0 0.0%
  • Incredifail

    Votes: 20 40.8%

  • Total voters
    49

TechLady

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Just curious which email client creates the biggest sense of dread among techs...whether it's trying to recover from corruption, doing a normal restore, setting up, or just using it on a daily basis.
 
True. Outlook Express gets my vote as crappiest all around, Thundbird for its moodiness and lack of good support (picking through Mozilla forums all day is support, yes, but not great support...), and Windows Live Mail for it's lack of options and documentation. I miss Eudora sometimes.
 
I'd seen too many blown up DBX stores from the old Outlook Express days....so that's what I voted.

Actually I love full Outlook. The PST is so portable, makes it sooooo easy to migration all their e-mail stuff to new/different computers, or back it up. It's all in that one file.

The problems that surface with Outlook blowing up...99.999999% of the time....it's due to any combination of the following:
*Inadequate horsepower on the computer...specifically RAM. Inadequate RAM leads to more paging of the HDD.
*Failing hard drive. Outlook can be a HUGE file. It gets accessed frequently. Thus hammers the hard drive like crazy. A failing hard drive getting hammered by a large file will puke right there. This will happen with ANY large file...not just Outlook.
*Crappy antivirus software with super crappy POP/SMTP or attempts at MAPI plugins. Or heck..just crappy antivirus software with real time file protection that can't handle large files. The ever-pathetic pizza techs favorite AVG was well known example for blowing up Outlook.

I can't recall a single case I've seen, of Outlook, with a large PST...even pushing or exceeding limits...blew up on a properly spec'd business computer in good shape with decent AV software. But of course Outlook was not designed for POP3 either....it's an Exchange client...with POP/SMTP support thrown in as an afterthought. Not supposed to be any local database with Outlook....stuff is kept in the Exchange mailbox. However IMO they did a decent job with this afterthought.
 
I hate that thing with later versions of Windows Live Mail where if you try to send a photo attachment via 'Send to' it insists on creating a gallery on some Microsoft cloud account, and only actually sends a link to that. Any attempt at explaining this to the client resulted in a glazed expression and confusion.
 
Actually I love full Outlook. The PST is so portable, makes it sooooo easy to migration all their e-mail stuff to new/different computers, or back it up. It's all in that one file.

The problems that surface with Outlook blowing up...99.999999% of the time....it's due to any combination of the following:
*Inadequate horsepower on the computer...specifically RAM. Inadequate RAM leads to more paging of the HDD.
*Failing hard drive. Outlook can be a HUGE file. It gets accessed frequently. Thus hammers the hard drive like crazy. A failing hard drive getting hammered by a large file will puke right there. This will happen with ANY large file...not just Outlook.
*Crappy antivirus software with super crappy POP/SMTP or attempts at MAPI plugins. Or heck..just crappy antivirus software with real time file protection that can't handle large files. The ever-pathetic pizza techs favorite AVG was well known example for blowing up Outlook.

I can't recall a single case I've seen, of Outlook, with a large PST...even pushing or exceeding limits...blew up on a properly spec'd business computer in good shape with decent AV software. But of course Outlook was not designed for POP3 either....it's an Exchange client...with POP/SMTP support thrown in as an afterthought. Not supposed to be any local database with Outlook....stuff is kept in the Exchange mailbox. However IMO they did a decent job with this afterthought.
I agree. Outlook is s great front end for Exchange, with corporate level hardware and corporate level support.

MS did the right thing keeping it out of lower levels of Office. Its terrible for solo users for the reasons listed above, its not designed for use as a standalone client and does poorly on consumer grade hardware, especially with larger PST files. And the Mac version is worse, with the need to rebuild the database on a regular basis.
 
Just to inform people that you can change your vote especially now that Incredimail has been added I didn't vote before but with clients that insist on using Incredimail I have cast my vote.
 
Have to say Outlook, I sware 2013 is actually worse than 2010, especially with IMAP. That thing is designed to work with Exchange and only Exchange. Unfortunately some Microsoft products don't like to work with non-Outlook email clients (Publisher). I think I read somewhere that Outlook uses the rendering engine from Word as well (http://templates.mailchimp.com/development/css/outlook-conditional-css/), while Express and Live Mail use the IE engine.
 
Why do users treat there email client as vast storage area for random videos \ pictures etc. Never herd of sub folders or throwing trash away. Or even emptying the trash bin - just in case they need it,
Them that still have ISP POP & wemail access - ARRRRGH :mad:
Never delete anything off the server. Ever. You install new a email client and an data elephant of freakin 4000 year old emails squeezes down their internet connection. LAst Incredifail import & recovery took 6 hours. I fell asleep at desk. Boss thought i was on the Early shift when he came in :(
/rant
 
It's gotta be Incredifail for me.

Not had any major problems with other clients that I have not being able to easily fix.

Why do users treat there email client as vast storage area for random videos \ pictures etc. Never herd of sub folders or throwing trash away. Or even emptying the trash bin - just in case they need it,
Them that still have ISP POP & wemail access - ARRRRGH :mad:
Never delete anything off the server. Ever. You install new a email client and an data elephant of freakin 4000 year old emails squeezes down their internet connection. LAst Incredifail import & recovery took 6 hours. I fell asleep at desk. Boss thought i was on the Early shift when he came in :(
/rant

I wish I know, I had a customer who asked my to go and have a "deleting session" they had around 150K emails in there inbox, when I left it was around 500. and they have asked me to go back later this year to delete most of this years. (I did show them how, but they said they would rather pay me)
 
Incredimail for me, it is a completely useless piece of junk with loads of malware too.

Outlook is ok PST files are a major issue and when I try and explain this to clients they are like but they may PSTs are only 10GB......

Great idea about exchange, in future I will explain the reason it is so slow here and not at work is it is designed to be used with an exchange server and not a local file of your hard drive. Never thought of it like that, PS does running a PST of an SSD really make a massive difference?

I personally use Thunderbird, the interface is a bit naff to recommend it for clients but it is extremely fast and reliable.
 
I had a customer who asked my to go and have a "deleting session" they had around 150K emails in there inbox, when I left it was around 500. and they have asked me to go back later this year to delete most of this years. (I did show them how, but they said they would rather pay me)

Who gets blamed for deleting that genuine "Nigerian prince needs to send you money" email? Or something important?
Paid to delete emails - nice work if you can get it !
 
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